This has gone from being a great purchase to a nightmare. - Tadhg K
This has gone from being a great purchase to a nightmare. I came in from out of state in order to purchase a 2024 Honda CRV EX. The car itself has been great, runs fine, and only defect of not having side doors automatically open when you put your hand on drivers side door. However, the deal behind the car has been nothing but deceitful as I have come to learn over this past week. The MSRP on the car was $26,194, and now granted I knew there were gonna be a few more things tacked on too but I also knew I had a few other options down the street (albeit those CRVs being a year or two older than this one) in the event I didn’t like the number I was given. When I sat down at the table, they wanted around $30K, not terrible but not really favorable in my opinion either. I gave the guy my “walkout the door”(ALL fees and taxes and what not included) at $28.5K. He wasn’t crazy about it and then pulled up the second page (that I had already seen previously) of how much everything would be - MINUS TAXES ASIDE AND ONLY TAXES ASIDE - which came out to be $27,632 USD in full price. He went back to his people and after 15-20 mins of chatting, he came back and agreed to my $28.5K as the complete out the door number right then and there!!!! I had already gotten an insurance policy for this car, put down a $1K deposit to hold it, planned out an entire 3 day trip up the east coast and just wanted to start getting back at this point as I had an 8 hr ride to Charleston. The $28,500 was the final price for everything (or so I thought) and I had gotten a fairly good deal.
Fast forward to last week, as im filling out the title and registration application for Massachusetts, my rep tells me NO TAXES WERE PAID according to my purchaser docs. The $28,500 only included an electronic filing fee and “pre-delivery” charges. But nothing else. The salesman absolutely lied to my face and screwed me out the door. I should have been better in looking over what I got and not being so trustworthy of these people, and shame on me for that. But then it also make me think, if everything for the car without taxes was $27,632 and I paid $28,500, what did I pay an extra $868.00 for?!? Talk about deceit with a smile of screw
Best part though, they still haven’t titled the car over to me after nearly being two weeks since I purchased it (05/09). I have called twice trying to speak to rep (Matt) and Business Manager (Chem) and have gotten only a call back from a different manager who had NOTHING to do with the sale of the vehicle.
Buyer Beware. Would NOT do business with again and am considering all options to remedy this situation. But don’t sign their agreements. Get a lawyer or paralegal to look it over and compare the fine print to what they originally try to tell/sell you on.
Read More
Dealer Reviews
Cars for Sale
Dealer Log In