OK I have to give credit where credit is due. - NegAtive
OK I have to give credit where credit is due. This was probably the hardest sale they ever made, and I apologize to Julie Andrews and Michael OConnell, and to David Melkonian for all the grief we gave them.
But that being said, you can buy your Suburu anywhere, from the "big box" dealerships, or you can buy from a family owned dealership.
The Melkonian family have been selling cars since Moby Dick was a minnow. I have bought many cars from their other dealerships ( Ford) but this was a family members first car and she wanted a Suburu.
She had gone to 2 other dealers, including one of the bigger of the big faceless company owned ones and did not like how she was treated. She said to me that she was treated much better at North Reading Suburu.
In the end she might have paid just a little more for the car she wanted, but not enough to get bent out of shape about.
What she got in return was the car she wanted, fair treatment, and a dealership with one of the best Suburu service departments around and I can say that from experience.
When you buy a car you are also entering into a relationship should you need warranty service. Being a small dealer they have the ability to work closely with their customers in the unlikely event you need warranty service. The big box service writers and service managers are not going to take the time to fight for you. North Reading will.
Again, my thanks and apologies to David Melkonian, Julie Andrews and Mike O'Connell for all the trouble. All of you went above and beyond.
Read More