Habib Chaaya
Habib Chaaya at Ira Subaru

Habib Chaaya

Product Sales

Ira Subaru

97 Andover Street
Danvers, MA 01923

Contact Me
4.8
56 Reviews

Highly motivated Sales Consultant developing strong customer relationships and interacting with prospective customers via telephone communication and computer technology.

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

Arabic Arabic

English English

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4.8

56 Reviews

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56 Reviews of Habib Chaaya

October 22, 2026

Dealership Rating
Employee Rating

Super friendly and kind! Habib was great to discuss options with and helped get the deal done quickly More

by emmydonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Jimenez

Oct 24, 2026

Ira Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. We hope to be of service to you again in the future. Best wishes, Ira Subaru

October 22, 2026

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Employee Rating

Everyone was so friendly and nice. I was able to get a perfect car and the service was exactly what I could hope for! More

by Rydood12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre "JP" El Hachem, Kat Phommathet, Jack Jimenez, Ronald Wilson, Chad Donovan , Marina Ishak, Jeff Lubas, Rafael Ortiz (all 5+ stars!)

Oct 23, 2026

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 15, 2026

Dealership Rating
Employee Rating

Habib and everyone at the Ira Subaru dealership were very nice and helpful in my purchase of a new Crosstrek More

by kbelczyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack Jimenez

Oct 16, 2026

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Thank you, and have a fantastic day!

October 04, 2026

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Habib was excellent! Guided us toward the car we wanted in our price range. That’s why we are return customers. More

by raynoldparadis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2026

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Habib here at Ira Subaru! If you have any further questions, please don't hesitate to reach out!

September 29, 2026

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Every one was helpful and a pleasure to work with. I learned everything I needed about the car that I was considering and bought. More

by ldemartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2026

Ira Subaru responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

August 31, 2026

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Employee Rating

Their dealership will try to charge for services not necessary. I took my 2017 Subaru Forester in to get the keyless entry repaired. They tried to charge $350 for a part that is listed for $180 on Suba More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2026

Ira Subaru responded

Kyle, thank you for taking the time to share your feedback. I'm sorry we left you feeling this way. While I respect your perspective, there is often additional context behind a diagnosis and repair recommendation that cannot be fully captured in a review. In the case of the keyless entry concern, it appears the online pricing you referenced may have been for a single component, while our estimate likely included additional parts or keys. Similarly, any recommendation related to your coolant leak would have been based on the condition of the vehicle and our findings at the time of inspection. Our goal is never to sell repairs that aren't needed. In fact, this is exactly why we utilize digital inspections and technician videos whenever possible. We want our customers to see what our technicians see, understand why recommendations are being made, and have the information needed to make an educated decision regarding their vehicle. We also stand behind the work we perform. Our philosophy is to recommend repairs that properly address the concern and help prevent future failures, rather than simply applying a temporary fix. We understand that every customer must balance repair costs against the age and mileage of their vehicle, and we respect those decisions, even when they differ from our recommendations. We appreciate your feedback and would welcome the opportunity to review your experience with you directly. Daniel Hutt | Service Director (978) 739-8866 dhutt@group1auto.com

Sep 03, 2026

Kyle responded

Hi Daniel, For the coolant leak, I personally showed the service representative the spot of the leak, then the service technician only quoted the radiator which was not needed and I had to walk back to the bays from the showroom to point out the area of the leak. The service rep ignored my information without documenting it and it was unprofessional. For the quote on the remote keyless entry, this came back with $349 on the part alone without any labor if I bought it directly from the dealership. The total estimate wasn't fully transparent and was for $638.12 for the parts and labor $44 in shop supplies, and $29.88 in tax for a total of $722.00. I did not need any additional keys as they are both still functional as I'm writing this review. When I looked up the exact part that was being sold this was for a total price of $210.95 from this website. The part it s listed at $314 without the discount applied. https://parts.subaruonlineparts.com/oem-parts/subaru-control-module-88035sg001?srsltid=AfmBOoq4AGBvY_azPJhw_7mIfq_ptKZX4Ok301N-HG6rnqPekOiXcnl4 Your defensive response of "I'm sorry you left feeling that way" lacks any accountability and I'm writing this response to hopefully give the next person who comes in a better experience than what I had. Sometimes a temporary fix is nice for the people who are struggling, I just had a baby and the extra $750 for remote keys working is a luxury expense I personally can not afford. Your service department did not even present the temporary fix for me. It was something I had to figure out myself and was able to learn and research from the 5 minutes of receiving the estimate to speaking with the representative. I want to voice solutions that you can maybe implement with the next people who come in Tips to improve service: - offer price matching on parts. This is something you can find at Autozone, Napa, O'reillys - have the technicians perform a more thorough diagnostic. I don't believe they were wrong, but setting an appointment and having a line of other cars leads me to believe the technicians are rushed and more appointment slots are allotted than their team can manage. You can reduce the number of appointments available to give a more personal experience rather than a churn and burn approach -Disable the automated responses on your CRM. While I'm guessing on this, I believe you may use salesforce for this and the automated responses aren't a human touch, it feels robotic and I'm talking with ai. Sincerely, Kyle

July 21, 2026

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They were all very helpful when we were deciding what car to purchase. They made the whole process painless! More

by Maryfiricano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre "JP" El Hachem

Jul 22, 2026

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

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Employee Rating

I want to thank Ira Subaru for finding out and fixing my random beeping 2019 Outback. We have owned several Subaru’s over the years. We recently purchased a 2026 Crosstrek Limited from Ira Subaru. Habib fro More

by lawrenceboisseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luisa F. Lopera

Jul 17, 2026

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We're looking forward to your next visit with us!

July 10, 2026

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I found exactly what I was looking for using AI and then went in to the store and so far very friendly and knowledgeable I recommend them highly More

by Jamesfwells1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2026

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Dealership Rating
Employee Rating

Every person at IRA Subaru is friendly, knowledgeable, and helpful. I worked with Habib yesterday who helped me as I traded my expiring lease for a new lease. He could not have been more caring and profes More

by sclyle25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2026

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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