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Ira Subaru

Danvers, MA

Overview
Reviews
Vehicles
4.7
613 Reviews
Call Dealership (978) 739-8850
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97 Andover Street

Danvers, MA

01923

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Showing 613 reviews

May 11, 2024

Yvonne at the intake desk was extremely helpful, checking past repair records and recommending what services were needed at this time. Work was done in a timely fashion and price was exactly as quoted More

by kskipper1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejongh, Yvonne
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Helpful
May 09, 2024

Great vehicle, staff (sales and service) Great! No issues here with our 2024 Subaru Crosstrek! More

by Hollowfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
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May 10, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 08, 2024

Still unsatisfied with Subaru vehicle itself but service provider Nadge did great job taking care of service and always on top to provide updates. Thank you nadge More

by Satish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
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May 10, 2024 -

Ira Subaru responded

It's good to hear that Nadge provided excellent service and kept you updated throughout the process. Thank you for acknowledging Nadge's efforts!

Helpful
May 08, 2024

My experience with Richard was great! He answered all of our questions to the best of his abilities and was never crossing boundaries with us or unprofessional. Made the accommodations More

by swimmerv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard K.,
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May 11, 2024 -

Ira Subaru responded

It's wonderful to hear that Richard provided you with a positive experience during the process of buying your first car! His professionalism, knowledge, and accommodating approach made the experience enjoyable and less stressful. Thank you for sharing your recommendation! Enjoy your new Subaru!

Helpful
May 04, 2024

I appreciated them getting a replacement part in a prompt manner just like they said they would. They communicated well as I waited too. More

by djmorrow135
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Leonard, Stephen Eagleston, William Hernandez, Destiny Velasquez, Marco Ciampa
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May 07, 2024 -

Ira Subaru responded

It's great to hear that our dealership promptly obtained a replacement part as promised and communicated well with you during the waiting period. Effective communication and timely service are key aspects of a positive customer experience. Thank you for choosing us!

Helpful
May 01, 2024

As always, my visit to Ira’s service department was quick, pleasant, and I was treated very courteously. More

by Ltfatmouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
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May 02, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a quick and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

They gave good price on a new car. Sales person was very helpful. Finance / Business manager explained the warranty packages well and did not try to sell unnecessary ones. Think she gav More

by BN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard and Maggie
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May 03, 2024 -

Ira Subaru responded

It's fantastic to hear you had a positive experience with our dealership! We provided a good price on a new car, and the salesperson was very helpful. It's great that the Finance/Business manager explained the warranty packages well and didn't try to sell unnecessary ones, offering good and reasonable prices.

Helpful
April 30, 2024

We had a fantastic experience at the Ira Subaru dealership. Georgio was able to help us find the exact car I was looking for, color and model and walk us through all the specifics of the car. He wa More

by Ke17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
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May 03, 2024 -

Ira Subaru responded

It's fantastic to hear about your experience at Ira Subaru with Georgio! We're thrilled that he was able to help you find the exact car you were looking for and made the purchase process smooth, even with your tight schedule. Thank you for recommending us!

Helpful
April 26, 2024

I was welcomed with friendly greetings and professional courtesy. The staff was very well informed. The representative explained everything that was done to my car. I was impressed. More

by Judy james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela driscoll
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Apr 28, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

I was greeted promptly by Chad. He answered all my questions and was responsive to my needs. More

by Rcallahan5166
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
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Apr 28, 2024 -

Ira Subaru responded

That sounds like a great experience with Chad! Being greeted promptly and having your questions answered while feeling your needs were addressed is a positive encounter. Your feedback is appreciated. Enjoy your new vehicle!

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