Albrecht Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Being a former factory mechanic i was a bit skeptical about bringing my car to a dealer but the experience FAR exceed my expectations the car now runs much better and was done quickly and on time. Servic about bringing my car to a dealer but the experience FAR exceed my expectations the car now runs much better and was done quickly and on time. Service managers were EXCELLENT in all ways and although the original estimate was way beyond my financial means Subaru of America offered to cover some of the electronic sensor malfunctions under warranty,of which mine was expired though my milage was low. I give the overall experience an 11 on a scale of 10! More
It’s a great location and the rep was very helpful and communicative. Thank you communicative. Thank you More
A very positive experience. The work was explained thoroughly. I could recommend the dealership to anyone The work was explained thoroughly. I could recommend the dealership to anyone More
Service people are very helpful and professional. The work is done on time. Dealership is easy to get to. The work is done on time. Dealership is easy to get to. More
I feel that 'service' may not be the right term. I felt like a 'number'. When I first went to the service department and when I returned to pick up my car I was ignored for a little while - just le I felt like a 'number'. When I first went to the service department and when I returned to pick up my car I was ignored for a little while - just left standing there. I also felt that their goal is simply to get the money. Eventually I was assisted. Had to leave the car and so went home (they got me an Uber that I did not have to pay for - that was good). They did call me in a reasonable amount of time to explain what was needed and the total cost but I think I should have had more explanation of what was needed, what is a priority, and what could wait, even if just for a few months. I selected half of the list and they completed the job in a reasonable time frame. In the end, they did seem to do a good job assessing what needed fixing. But I do still have one noise remaining and am not sure if I should bring the car back. Why did they not notice the noise? I have no major complaints but I'm also not thrilled either. More
Michael was extremely thorough supportive and educated me on how to use my new class driver. If I was to evaluate Michael, I would give him the top category of excellence. He answered every single question I on how to use my new class driver. If I was to evaluate Michael, I would give him the top category of excellence. He answered every single question I had and made me feel heard and cared for. It was the best experience I’ve had at a service facility. More
The best service and the best employees i would highly recommend them i cant thank them enough recommend them i cant thank them enough More
A very easy and positive experience. Services were explained well and I was in and out quickly. Services were explained well and I was in and out quickly. More





