I love Chase Chevrolet, but post covid their quality - dwayne.cohn
I love Chase Chevrolet, but post covid their quality control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid change, but that would take an additional 2-3 hours. Nearly six hours later my truck is handed back to me with the TPMS system not working (working prior to arrival though) and told hopefully after driving some it would come back. Nope, a 6 hour drive later and unable to return to Chase, 5 of my 6 sensors came alive. I stopped by my local Les Schwab to replace the bad sensor, or at least I thought. Nope as it turns out the sensor was destroyed when the tech at Chase removed my tires for rotation. On a positive note I reached out to Matt Constant to rectify the situation and he assured me that he would fix the issue and make it right with me. This is why I always come back to Chase Chevrolet, they stand behind their work, however this is the second time something has had to have been made right with a tire rotation on my truck, on the quick lube side, on top of the nearly 6 hour wait.
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