Cale Wood
Cale Wood at Elk Grove Ford
Refer Me

Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

Contact Me
4.5
142 Reviews
4.5

142 Reviews

Write a Review

142 Reviews of Cale Wood

May 17, 2024

Dealership Rating
Employee Rating

No hassle did the job fixed my truck accepted the warranty did a good job More

by jamesdavis0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2024

Dealership Rating
Employee Rating

Came to my house and 20 mins latter the recall was fixed didn’t have to go into the facility More

by Mezid49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Cale took care of business and kept me informed on status of 10k service and 3 outstanding recalls. More

by Bobcourtnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Elk Grove Ford responded

Thank you for the kind words for our service department, Bob! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 16, 2024

Dealership Rating
Employee Rating

Great service and staff. Thank you. Word. Word. Word. Word. Word. Word. Word. Word. Word. More

by BARBARA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2024

Dealership Rating
Employee Rating

Customer service needs work. Lack of communication with the customer is poor. The fact you can’t make an appointment is crazy. More

by Raultellez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 14, 2024

Dealership Rating
Employee Rating

The department was organized and offered pleasant customer service. My vehicle was completed in a timely manner. More

by ARANGOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 12, 2024

Dealership Rating
Employee Rating

I've had a great experiences with Elk Grove Ford for many years. Great work!!! More

by MIKOLAMA2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Elk Grove Ford responded

Miko, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 11, 2024

Dealership Rating
Employee Rating

Come there last 15 year and all the time is Customerservice mechanic. Everybody is good i. More

by AUJLA916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. Cale and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

Dealership Rating
Employee Rating

The service is what is expected, I was in and out in 1 hour. So Good price,, good service, good business. More

by Tim moffatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Elk Grove Ford responded

Tim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

Dealership Rating
Employee Rating

I took my SUV to this dealership for service twice this week and they completed the work when they said it would be ready. The staff has been both friendly and knowledgeable. More

by MELMCELWEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Perkins

May 11, 2024

Elk Grove Ford responded

Mel, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
...

Dealership Inventory (501 Vehicles)

new 2024 Ford F-350 car, priced at $97,755
2024 Ford F-350
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-350 car, priced at $52,640
2024 Ford F-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2024 Ford F-250 car, priced at $88,145
2024 Ford F-250
new
Glacier Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-250 car, priced at $95,995
2024 Ford F-250
new
Star White exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $41,105
2024 Ford Escape
new
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Explorer car, priced at $54,620
2024 Ford Explorer
new
Star White exterior
Automatic
Four-wheel Drive