Clarissa Vargas

Since I have bought that car, I have yet to be able to drive it. I have been promised the correct paperwork and I have still not received the paperwork in 30 days the finance manager is not returning my p drive it. I have been promised the correct paperwork and I have still not received the paperwork in 30 days the finance manager is not returning my phone call and the general manager has promised that I would get the MSO and he would overnight it to me and yet I get nothing from them. I would not recommend the dealership ever to anyone. More

by william911 Verified Customer Verified Customer

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Sales person easy to deal with no pressure pleasure to deal with. Was quick to get response back from the manager of the sales department when negotiating the price. Thank you deal with. Was quick to get response back from the manager of the sales department when negotiating the price. Thank you More

by brentruedy Verified Customer Verified Customer

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My experience with Clarissa and the Penske Cerritos team was amazing. They were very helpful, understanding, and extremely hard working to get my a deal! They are truly eager to help! was amazing. They were very helpful, understanding, and extremely hard working to get my a deal! They are truly eager to help! More

by fd10duenas Verified Customer Verified Customer

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THE STAFF WAS WONDERFULL, WIISHED YOU HAD THE EXACT TRUCK I WANTED BUT OVERALL, STILL SATISFIED WITH OUR PURCHASE. I WANTED BUT OVERALL, STILL SATISFIED WITH OUR PURCHASE. More

by roberto.a.hernandez Verified Customer Verified Customer

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Top notch, Camille Soto and Matt Stein took extra steps to make sure I was taken care of. The entire dealership staff exudes professionalism and integrity. Thank you for caring. RideWithRandy.Com to make sure I was taken care of. The entire dealership staff exudes professionalism and integrity. Thank you for caring. RideWithRandy.Com "Backseat Drivers Wanted" More

by RANDYBACKES Verified Customer Verified Customer

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It was great it went smooth with the process and the sales man and everyone was very nice and helpful with everything. sales man and everyone was very nice and helpful with everything. More

by c.chavez15 Verified Customer Verified Customer

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Right from the beginning your representative explain what GMC stand for. I owned a Chevy all my life. God made Chevy GMC. GMC stand for. I owned a Chevy all my life. God made Chevy GMC. More

by jakeandjason12 Verified Customer Verified Customer

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The fact you limit the radius of giving customers a ride home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home made me not to do any business ever with penske gmc. More

by JMSCHAVEZ Verified Customer Verified Customer

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I’m extremely disappointed with my experience at Penske Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected a simple, responsible handling of the recall—but instead, I came home to find my car had been crashed while in their possession. Let me be clear: I was not driving. The damage happened entirely while the dealership had control of my vehicle, and I’ve received no real accountability or acceptable resolution. This level of negligence is unacceptable, and the lack of transparency has made the situation even worse. I trusted them with my vehicle, and that trust was completely broken. I would advise anyone considering this dealership to think twice. More

by DIONNEFIRST Verified Customer Verified Customer

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Clarissa was AMAZING! I had such a great experience with her as my sales person. She answered all my questions and had so much patience as well. She’s extremely knowledgea I had such a great experience with her as my sales person. She answered all my questions and had so much patience as well. She’s extremely knowledgeable and had great customer service! More

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