97 Wisconsin Ram Dealers

This is a longer review, so you may want to find a comfy - ambaumgart

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

Had my truck recently serviced for required maintenance. - boneville3

Had my truck recently serviced for required maintenance. Top notch like always. Keep it up guys and gals.

So I absolutely hate the dealer games. - myork96575

So I absolutely hate the dealer games. So this time I wanted to just do everything on the phone or email. Once numbers were all figured out go in sign and drive. Kayser gets perfect score for helping me accomplish this. Austin got me numbers... Then got me even better numbers! I was in and out in under an hour and that includes me taking the truck for a drive. A+ and thank you

Always a great experience. - DARRIN

Always a great experience. They treat everyone like they are royalty. They picked up and delivered my vehicle without issues and the service is done without delay

Friendly, well informed Helpful and answered all my - jdrupnow5

Friendly, well informed Helpful and answered all my questions I will tell all my friends to come here for a new car.

Mike D was great. - andyromanowski31

Mike D was great. The service manager Kevin was also super helpful. I will recommend going here for service to all of my friends and family.

Cory in service was great. - JODIP.

Cory in service was great. I didn't have to wait too long to get in for my appointment. Everything was covered and I had a loaner to drive. I have no complaints they're always great over there.

Everyone is always very pleasant and helpful. - rwget

Everyone is always very pleasant and helpful. .Service needs are very well explained and service is prompt.

Logan and the team at Summit were very professional, - MW993

Logan and the team at Summit were very professional, accomodating and made my purchase transaction very easy.

I just came in looking and left with a vehicle. - tazzpeters02

I just came in looking and left with a vehicle. Wendy was very helpful and made me feel like I was making the right choice.

Thomas and all the staff very friendly and answered all - kafranks0761

Thomas and all the staff very friendly and answered all questions. They followed up after to make sure I didn't have any questions.

Dealership was straightforward with me, came in knowing - ROBERTGUENTHER80

Dealership was straightforward with me, came in knowing what i wanted helped and was able to get the number I wanted for my trade.

Prompt service and good explanation of everything that - Sncchristl

Prompt service and good explanation of everything that they took care of. Great staff at Gandrud

Alex was not my sales person i talked to but my sales - MAXMAD21288

Alex was not my sales person i talked to but my sales person kristin frick i think was fantastic very friendly and easy to work with

Finance guy was great and quick. - cafoerster

Finance guy was great and quick. The truck was very clean for a used truck.Tom and the finance guy were professional and knowledgeable.

My experience purchasing a vehicle at Link Chrysler, - JCLINE6799

My experience purchasing a vehicle at Link Chrysler, Dodge, Jeep, Ram was easy and actually fun. The sales team answered all my questions, kept me informed as to all incentives that were available, and worked with me on my trade-in. I definitely recommend the dealership for anyone wanting to purchase a new or used vehicle.

Have all the service work on our Grand Cherokee performed - Road Runner

Have all the service work on our Grand Cherokee performed at Palmen. Have always dealt with Patti. No complaints. The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen,

Welcoming and friendly I find this dealership and the - TANYA

Welcoming and friendly I find this dealership and the staff welcoming and friendly. I appreciate the comfy waiting spaces.

I have had my Ram serviced twice with Kyle Wilson. - flyingmonkey628

I have had my Ram serviced twice with Kyle Wilson. He was polite, courteous, friendly and professional each time. He listened to my truck concerns and they were addressed promptly and at a reasonable price. I will gladly consider using Heiser Ram as my go to dealer as long as I continue to recieve the outstanding service Kyle and the team have provided.

Very friendly and personalized service from Lee! - fayeflower84

Very friendly and personalized service from Lee! He listened and found a vehicle that met my requests. I’m very happy with my Jeep!

The experience was positive. - ROBERTWALKERA

The experience was positive. I received prompt service, and the customer support was excellent. ??

Quick & easy! - JENNA.BISCHOFF

Quick & easy! Sam & the rest of the crew was great as always! Thank you again!

I traveled 54 miles to test drive a vehicle. - BK061976

I traveled 54 miles to test drive a vehicle. Trinity took me on a route that exposed the vehicle to most road conditions, freeway speeds, winding hilly back roads and even a good stretch of typical Wisconsin washboard road. After agreeing to purchase said vehicle, Trinity and her Finance Supervisor Tony made sure that the process went smoothly. Thank you, that long trip was worth it!

It was my first time buying a brand new car and my guy - Bam

It was my first time buying a brand new car and my guy Avery was a key part of my final decision. A great listener and made the transaction smooth and efficient on my time. Great dealership and great help in my opinion. Go see Avery

We’re pleasant to work with and we’re relentless but in a - Codyforney89

We’re pleasant to work with and we’re relentless but in a good way. Gave me everything I could ask for!

Everything on the deal went fine. - don.ederers

Everything on the deal went fine. We still have a few things to learn how to work with some of the opportunities

Jeff was the salesman I've ever worked with! - bgraces8

Jeff was the salesman I've ever worked with! He was most interested in meeting my needs and wants - never felt any pressure. I'll certainly refer him to friends and family! Call Jeff for all your needs!

Lizzy was super helpful and willing to get quite a few - snickersdacat123

Lizzy was super helpful and willing to get quite a few cars ready for me to test drive as I looked for the right fit. Super sweet and no pressure sales from her!

Still extremely pleased with the 2017 Dodge Journey I - vrahmrie

Still extremely pleased with the 2017 Dodge Journey I bought from them. One of the best vehicles I've ever had.

I spent twenty years in the automotive industry and have - mwledin

I spent twenty years in the automotive industry and have established connections with many dealers and friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!