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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
975 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 975 reviews
June 11, 2026
Seamless from start to finish. Every person I encountered during my visit was very friendly and helpful! They respected my time crunch and got me in and out promptly. Every person I encountered during my visit was very friendly and helpful! They respected my time crunch and got me in and out promptly. More
by RFRANSON
Verified CustomerEmployees Worked With
Kevante
June 09, 2026
My vehicle was misdiagnosed and I still paid the diagnostic fee. I was told the suspension noise was just my exhaust. I took my vehicle somewhere else for a second opinion and it's the rear shock. diagnostic fee. I was told the suspension noise was just my exhaust. I took my vehicle somewhere else for a second opinion and it's the rear shock. More
by nicole.heim28
Employees Worked With
Heather
June 05, 2026
I appreciate the group sticking with this warranty issue. It is now corrected. Ariana form Jeep customer was wonderful keeping me up to date due to a production delay for a part required for our 2017 Jeep W It is now corrected. Ariana form Jeep customer was wonderful keeping me up to date due to a production delay for a part required for our 2017 Jeep Wrangler, stick manual shift that was out of production and inventory. Thanks to you all. More
by bafinegold
June 04, 2026
Always patient and polite willing to help or answer any questions Easy to work with questions Easy to work with More
by Granderson1957
June 02, 2026
Very fast and reasonable price Everything was completed in a timely manner, scheduling was easy and Jermaine was very kind in a timely manner, scheduling was easy and Jermaine was very kind More
by roboline75
June 01, 2026
Great experience and customer service Fast service Very welcoming Frindly People Good experience Good Price welcoming Frindly People Good experience Good Price More
by yazanalhattab
May 31, 2026
Friendly and comfortable environment, helpful people results exceeded expectations. No No no no no no results exceeded expectations. No No no no no no More
by DSTONE2824
May 30, 2026
Great dealership for sales, service, and excellent customer service and pricing from my salesperson Joe. So good we purchased 2 vehicles in the last 45 days. customer service and pricing from my salesperson Joe. So good we purchased 2 vehicles in the last 45 days. More
by SBODE0
May 27, 2026
Received an oil change but no new sticker stating when my next one is due. next one is due. More
by tstylecutz
Employees Worked With
