Kaylum Merklein
Kaylum Merklein at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Kaylum Merklein

Salesperson

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Kaylum Merklein

May 08, 2026

Dealership Rating
Employee Rating

Patient and friendly Finance team was very patient when dealing with complex history and kaylum was patient and willing to help find what I wanted and resolving issues More

by CHRISTINE.D.HIRON
Recommend Dealer
Yes

Other Employees Tagged: Kaylum Merklein

May 08, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re glad our finance team and Kaylum provided the patience and assistance you needed with your complex history. We hope you’re enjoying your Jeep. If you need anything else, just let us know. Chad Ellis chad.ellis@russdarrow.com

February 27, 2026

Dealership Rating
Employee Rating

Kaylum was both knowledgeable and professional. He answered all my questions promptly. I would definitely work with him again. More

by JRFOX69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

Feb 27, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your five-star rating and for choosing a new Ram 1500. We’re glad our team was knowledgeable and professional, and that your questions were answered promptly. We look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

December 05, 2025

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Employee Rating

Very easy but didn't like the add-ons they tried to slip in. Why Again, why More

by BABYSAFE
Recommend Dealer
Yes

Other Employees Tagged: Kaylum Merklein

Dec 05, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing our dealership. Your feedback and rating mean a lot to us. We hope to see you again! Chad Ellis chad.ellis@russdarrow.com

November 29, 2025

Dealership Rating
Employee Rating

Wonderful and pleasant, we will purchase future vehicles from them. Russ Darrow was wonderful and pleasant, we will be purchasing future vehicles from them. More

by Gamefreak77
Recommend Dealer
Yes

Other Employees Tagged: Kaylum Merklein

Nov 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

They recognized that i may have other options available to me vs.the contrat Honda was offering,, saving me $3000.00. They took the time to stay engaged personally throughout the process. Personal follow u More

by CARRIE.PAIGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

October 23, 2025

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Employee Rating

Great service 👏 Everyone is very nice. Answer all our questions and explain everything this to us. More

by CHABELA21995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

Oct 23, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I found this dealership and sales personnel enjoyable to work with as they were respectable and I believe honest, not being aggressive or pushy. I would surely consider giving my business to Russ Darrow of More

by JLBUTZINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Riedasch

May 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

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