108 West Virginia Used Car Dealers

Josh was very helping in finding a vehicle that suits my - alexiskeplinger

Josh was very helping in finding a vehicle that suits my lifestyle and most of all help fix a minor issue with the vehicle when I brought it to his attention!

Everyone that I dealt with was very helpful and - JUSTSHOVEL

Everyone that I dealt with was very helpful and informative in the service that my vehicle was in need of. I realized it would not be a quick fix. Yet it was completed in a timely manor. Most importantly it runs fine! Thanks to all for a job well done!

This Dealership is fantastic, from the sales force to - Kathryn

This Dealership is fantastic, from the sales force to management - service department is also amazing.

Solved my issues Replaced radio that was malfunctioning - mholds

Solved my issues Replaced radio that was malfunctioning And is now working like it should

He is extremely knowledgeable and enthusiastic about all - Cade

He is extremely knowledgeable and enthusiastic about all the cars we looked at. He explained everything in great detail and made the whole process run as smoothly as possible. Im really enjoying my new Corolla! Thanks!

Got me in quick Answered my questions Tyler was great. - Tapmom3

Got me in quick Answered my questions Tyler was great. Called me back 3 days later with a follow up answer that I had a question about some labor on my vehicle. He didn't have to do that, but he did.

Great service. - judithgildow

Great service. I was in a new bronco in no time Everything was made very simple

Excellency service and extremely knowledgeable sales - TJ Cochran

Excellency service and extremely knowledgeable sales professionals. The staff made my purchase seamless and fast

Prompt service and good advice for the service of my car. - Linda.king1953

Prompt service and good advice for the service of my car. Clean waiting area.,Friendly service

I would recommend buying from Victory Chevrolet they will - rayswauger

I would recommend buying from Victory Chevrolet they will work hard to get u driving today I'm pleased they was able 2 help get me on the road

This was my second purchase in Morgantown. - MECB5860

This was my second purchase in Morgantown. Very customer friendly. Everyone was great to work with!

They’ve been very helpful in any interaction we’ve had - calen_blake

They’ve been very helpful in any interaction we’ve had with them, overall I’m very pleased with them

It was a great experience and everyone was friendly and - Jlp_33091

It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions.

I don't know where to start. This was my 18th car that... - Josh

I don't know where to start. This was my 18th car that I've purchased in my life and this was BY FAR the best buying experience EVER. Josh Staggs was my salesman and he was amazing and made everything seamless. I live in TN, so they had to deliver it to me, so I had the absolute pleasure of meeting Joe and his Wife Debbie. They are 2 wonderful people and it was so nice meeting them.... Needless to say, I have found my dealership for life. Thanks guys!!!!

Absolutely the best experience I've ever had purchasing a - P_Hibron

Absolutely the best experience I've ever had purchasing a vehicle. My wife and I had been looking for a vehicle in the tri-state area for a few months, and we were so glad we came across A&D Preowned Auto Sales and met James! We wound up purchasing a 2017 Land Rover from him. It was not only a good clean used car, his service and kindness prior to purchasing was stellar. He provided a very thorough vehicle report, inspected the vehicle for us, and we even got to keep the vehicle for a overnight test drive! My wife fell in love with the vehicle, and James, and this dealership provide excellent customer care and service with everything, period! I am not only purchasing from them again, I'll recommend them to everyone!

It was the it was the best car dealership I ever went to - sluggerman2014

It was the it was the best car dealership I ever went to family oriented it was really nice and a really helpful

I am extremely disappointed with my experience at - chelsyharmer

I am extremely disappointed with my experience at Volkswagen of Clarksburg. I took my vehicle in for service twice regarding an ongoing check engine light issue, and the problem was never properly addressed. The first time I took it in was at the end of last year after the check engine light came on about a month after an oil change. After inspecting it, I was told there were no issues. I continued driving the vehicle for months, but the check engine light would intermittently come on and go back off. Eventually, it stayed on more often than not, so I scheduled another service appointment in May. At that visit, I was told the battery was the issue. I took a day off work, only for it to take over 4 hours just to diagnose and replace a battery. The very next day, the check engine light came back on again. At that point, it was obvious the actual issue had still not been fixed. I then spoke with someone I know who had similar problems with this location. She told me she had taken her vehicle there multiple times without resolution and ultimately had to go to Morgantown to get the correct diagnosis. Based on her recommendation, I drove my vehicle 40 minutes to Morgantown. Within an hour, they identified the actual issue, wires were cut on the pin connector. Which ultimately happened likely when replacing my battery. What frustrated me even more was the lack of communication and empathy from the Clarksburg location. I called their answering service on Saturday morning to explain how frustrated I was and expected a return call once they reopened Monday. No one ever contacted me. I finally had to reach back out myself to explain everything that had happened. It is unacceptable to spend this much time, miss work, make repeated trips for service, and still have to travel to another dealership to get the correct diagnosis. The lack of accountability, communication, and concern for customer frustration was extremely disappointing. Based on this experience, I would not purchase another vehicle from a dealership that handled my concerns this way.

0/10 for the service dept. - HollyO

0/10 for the service dept. Erik in the service department is very condescending and rude. He has zero concerns about my vehicle being without the safety features and felt it was appropriate to return the vehicle to me when the issue hasn’t been addressed or fixed. The service department then offered the next available service appointment to continue to work on it. 8 or 9 days later. When I went to pick it up unfinished around 4-4:30pm the technicians were inside near the service advisor desk digging in drawers looking for snacks and talking about how much beer they planned to drink. Erik then called me again to tell me that their dealership is independently owned and operated and they were choosing to no longer work on the car at all even though it was purchased there, extended warranty was purchased there, and they are the only ones to have ever serviced the vehicle before, even down to oil changes. If I could give 0 stars, I would.

My husband and I recently purchased a Mercedes GLE 350 - chasityann

My husband and I recently purchased a Mercedes GLE 350 from Astorg Auto Mercedes Benz of Charleston, WV. while we were in northern VA. The process was seamless and handled with personal care. Our salesman, Jason Hager, provided detailed videos of the vehicle, kept us abreast of all the steps in the process, and ensured that we received the exact vehicle with great features that we wanted quickly.

If you are looking for a car, do yourself a favor and ask - Miguel

If you are looking for a car, do yourself a favor and ask for Allyssa. Working with Allyssa didn't feel like a typical dealership experience; it felt like we had a partner in the process. From the moment we started, she focused on making a genuine connection with us rather than just pushing for a sale. We never felt like "just another number". She was incredibly patient, kind, and completely removed the stress and pressure usually associated with buying a car. My wife and I came in unsure of exactly what we wanted. Allyssa was very accommodating and helped us test drive both the Grand Highlander standard Hybrid and the Hybrid MAX back-to-back. That comparison was a game-changer and led us to switch our focus to the MAX, which we absolutely love. She never pressured us; she just gave us the information we needed to make the right choice. She really went above and beyond when it came to the specific car. Even though the one we originally wanted wasn't available, she found us a different color that we didn't even know we would like, and she presented such an incredible deal that we couldn't say no. On top of that, CMA’s flexibility was a lifesaver. We had a sick child at home, making it impossible for my wife and me to be there at the same time. Allyssa and the team worked with us, allowing me to come in Saturday to handle my part while letting my wife finish up on Monday so she could stay home with our son. That level of understanding is rare. A huge shout-out to the rest of the team as well: * Jeremy (Sales Manager): Thank you for working with Allyssa to put together a deal that made the color switch a no-brainer. * Keith (Finance): A true professional. There was zero pressure to oversell us on products we didn't want, which made the final paperwork a breeze. * The Support Team: To everyone in the background who worked on getting this car ready for us, thank you! To the management team: Allyssa is a star. She turned a complicated situation into a perfect car buying experience. We will be sending everyone we know her way!

Have used this service center for a number of years. - Kimbo

Have used this service center for a number of years. Even with employee changes, they have always been helpful and courteous.

Awful and would not recommend. - Chris

Awful and would not recommend. The service department does not want to fix anything when it is still under warranty. They say nothing is wrong even though the car is shaking when driving and the transmission is slipping. They want to wait until it is no longer under warranty and I have to pay everything myself to fix. Got their licenses from a cracker jack box. Do not go there.

Everyone was friendly,no pressure to buy,very helpful - Linda

Everyone was friendly,no pressure to buy,very helpful with financing. We got a Tahoe .