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Victory Toyota Charleston

Charleston, WV

4.7
278 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 278 reviews

June 26, 2026

We had an excellent experience at this dealership. Kaitlyn was friendly and very knowledgeable about the vehicles. More

by Asigman123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Victory Toyota Charleston responded

We appreciate you sharing your positive review. We’re glad Kaitlyn’s friendly and knowledgeable approach made your visit enjoyable as you chose your new Toyota Sequoia. If you have any questions, please let us know. Mike Holbert General Manager mike.holbert@victorytoyota.com

June 22, 2026

When I stopped in at Victory Toyota to inquire about the 2026 Toyota Prius, Meghan made me feel at home and answered every question I had about the vehicle. She gave me every answer I asked and worked with More

by zekervhs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Victory Toyota Charleston responded

Thank you for choosing Toyota for your new Prius and sharing your experience. We’re thrilled Meghan guided you through every step, from your initial visit to syncing your phone, and kept her promise to stay in touch. We appreciate your recommendation and look forward to assisting you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

June 16, 2026

My experience with this dealership was outstanding! From sales to finance, they will make your purchase quick and easy! More

by amber hamrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ballard
Jun 17, 2026 -

Victory Toyota Charleston responded

It’s wonderful to hear our sales and finance teams made purchasing your new Toyota 4Runner seamless. We appreciate your business and hope you enjoy every drive in your new 4Runner. Mike Holbert General Manager mike.holbert@victorytoyota.com

June 16, 2026

The staff were professional, courteous, friendly and extremely helpful, it was a long day, but I ended up with a good deal. I like to thank Megan, Jeff and Mitch for a job well done. More

by jean.h.khoury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Victory Toyota Charleston responded

It’s great to know our team provided the professionalism and friendliness you experienced when purchasing your used Toyota Corolla. Meghan and Jeff were happy to assist throughout that long day and help secure a favorable deal. Enjoy your Corolla and drive safely. Mike Holbert General Manager mike.holbert@victorytoyota.com

Jun 16, 2026 -

jean.h.khoury responded

One more name that helped me wasn’t on the list in the survey, Mitch, was professional, friendly and helpful Thanks to a great team

June 10, 2026

Great stress free buying experience! Sean my salesman made the process very smooth answered all questions and made sure Inwas comfortable with the deal More

by Jbradford79
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Victory Toyota Charleston responded

We’re delighted Sean answered all your questions and made buying your used Ford F-150 stress free. Thank you for choosing us for your truck purchase and we look forward to seeing you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

June 09, 2026

He is extremely knowledgeable and enthusiastic about all the cars we looked at. He explained everything in great detail and made the whole process run as smoothly as possible. Im really enjoying my new Coro More

by Cade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Victory Toyota Charleston responded

Congratulations on your new Toyota and thank you for recognizing Sean’s knowledge and enthusiasm. We’re glad the process was seamless and hope you continue to enjoy every drive. Mike Holbert General Manager mike.holbert@victorytoyota.com

June 09, 2026

Kaitlyn Tucker was my sales Rep guru and Cole was my finance guru. I can’t thank them enough. Very personal and professional and answered all of my questions. This was an easy purchase for me thanks to More

by Tracy.souders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole - Finance
Jun 09, 2026 -

Victory Toyota Charleston responded

Congratulations on your new Toyota RAV4 Hybrid and thank you for your kind review. Kaitlyn is delighted to hear that her personal and professional approach made your purchase process smooth and prompt. We’re pleased that your questions were answered thoroughly and look forward to helping you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

May 31, 2026

Kaitlyn was very helpful and very easy to work with! Will definitely be using Victory and her again! More

by sbsosb814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Victory Toyota Charleston responded

Thank you for the five-star rating and for highlighting how helpful Kaitlyn was. We’re glad she made your Toyota experience so seamless. We look forward to your next visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

May 22, 2026

I have been dealing with This company going on 7 years (on my third lease) and can never express how wonderful every experience from start to finish has been More

by Wordgirlforever2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
May 22, 2026 -

Victory Toyota Charleston responded

Thank you for choosing us over the past seven years and for your third Toyota RAV4 Hybrid lease. We are delighted to know that each visit, from start to finish, has been consistently exceptional. We look forward to supporting you through many more leases and drives to come. Mike Holbert General Manager mike.holbert@victorytoyota.com

May 13, 2026

This is my 2nd purchase here and I’ll be back again. Quick in and out when buying. Service is quick and easy. Sean Bossart is top notch dealer to work with More

by tnicole1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Burgess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch in finance was great going over d
May 13, 2026 -

Victory Toyota Charleston responded

Thank you for choosing us again for your new Toyota 4Runner. We’re pleased our team provided a swift buying experience and efficient service. We’ll share your kind words with Sean and look forward to helping you next time. Mike Holbert General Manager mike.holbert@victorytoyota.com

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