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Richard Bazzy's Shults Ford of Wheeling

Triadelphia , WV

Overview
Employees
Reviews
Vehicles
4.7
129 Reviews
Shults Ford Wheeling is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Triadelphia area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 95 Robinson Drive Triadelphia, WV 26059. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Shults Ford Wheeling is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive.
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95 Robinson Dr

Triadelphia , WV

26059

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Showing 129 reviews

June 30, 2026

Took longer than expected but everything went well. I was well informed. You did a good job. More

by mlw5249
Recommend Dealer
Yes
Employees Worked With
Brandon
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June 30, 2026

Went over works multipoint & serviced on time, scheduled upcoming battery replacement and service. Satisfied customer. More

by Tonester4111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2026

Really like the text back and forth. Saved from answering the phone a lot. Very helpful More

by WOODIE1762
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 29, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s great to hear that our text updates saved you from phone tag and made your F-150 service more convenient. Thank you for trusting us with your Ford. We look forward to helping you again.

June 28, 2026

Always great service. Been bringing my fords there for years now Always explains any issues. And does great work More

by chadhayes62
Recommend Dealer
Yes
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Jun 28, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It means a lot to our team to be your service choice for your Ford F-150 over the years. We’re pleased our staff explains any issues clearly and provides quality repairs. We look forward to assisting you again.

June 27, 2026

I took my car to have a wire replaced and it was supposed to take a couple hours. I understand being backed up and needing a day or 2 but they had my car for 7 days without any communication. I called multip More

by Brian.whitecotton
Recommend Dealer
No
Employees Worked With
Zack
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June 25, 2026

I've spent over $2000. 00 and the problem isn't fixed. I'm very disappointed in the service I've received. More

by rharris2950
Recommend Dealer
No
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Jun 29, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 25, 2026

Fast service, good price and courteous employees I didn't have an appointment but they took me right in More

by COFFEEBEAN.QUEEN7
Recommend Dealer
Yes
Employees Worked With
Brandon Murphy
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Jun 25, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thanks for letting us know we could get your Bronco Sport in right away at a fair price with courteous assistance. We look forward to supporting your Ford whenever you need us.

June 25, 2026

You were welcoming, also explained what the recall was. I was treated with respect which I wasn't treated that way in Virginia where I bought the car. Thank you for caring and getting my car in before I go More

by grandma.madelene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thanks for sharing that we could explain the recall clearly and make you feel respected. We’re glad we got your Ford Escape in before your trip. We hope you enjoy the drive home.

June 25, 2026

They did good work fast, but I had questions about damage to truck so far no response More

by ritroy67
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 25, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for taking the time to write this review and let us know how we are doing. All of us at Richard Bazzy's Shults Ford of Wheeling are glad to have you as a customer.

June 24, 2026

I scheduled a recall appointment for 8:00 and had three recalls taken care of timely fashion,the Technician at the counter was kind,courteous and friendly! Well satisfied More

by RIKFI48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s great to hear George made your 8:00 recall appointment for your Ford Ranger smooth and friendly. We’re pleased all three recalls were handled promptly. Thank you for sharing your experience and we look forward to assisting you again.

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