Short version: they are thieves, delivered a car with - Jerome C.
Short version: they are thieves, delivered a car with non-disclosed issues and refused to make-good. Stay away
Long version (please read if you consider buying from them):
I purchased a pre-owned Porsche 911 from HiLine Motors, I'm out of state and bought it unseen. The car was described to me by Steve as "in perfect condition", with everything working and no need for service.
Once paid and delivered, the car had several non-disclosed issues.
Many past due services:
(1) Brake rotors were completely worn out and needed
replacement.
(2) PDK (transmission) fluid change past due.
(3) Clutch fluid change past due.
(4) Break fluid change past due.
And the car had problems:
(1) The driver heating and cooling seat was not working.
(2) Half of the A/C buttons were not functioning due to sticky (soda?) spills.
I spent $3,688.08 for all the past due services, and $2,200.30 to have the driver seat fixed, a total of $5,888.38.
I contacted Steve at HiLine Motors to request for them to pay at least for the seat repairs ($2,200.30) and they refused. I have filed a complaint with the Attorney General of Texas but I have low hopes of recovering anything.
A few other red flags showing they don't care about their customers:
- The car was shipped in open bed truck and arrived completely dirty and on an empty tank
- One traffic light not working
- Only one key fob was included, they never told me 2nd was missing. It cost $500~$600 for a new Porsche key fob (!)
- They said they installed a new battery, but they have put a regular battery rather than a recommended AGM battery, and it was not charged
Bottom line: do not trust them, stay away.
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