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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.9
1,336 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,336 reviews

August 09, 2026

This experience working with Lawrence Gillman was extremely satisfying. The hard work and total attention to detail from Lawwrence concerning our every need was excellent. He stayed in touch with us More

by jturner30.jt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gillman, Jessi Baires
Aug 10, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

We are delighted to hear about your wonderful experience with Lawrence at Benson's Auto Group Chrysler Jeep Dodge! It's great that he went above and beyond to meet your needs. Thank you for recommending us; we truly appreciate it!

August 03, 2026

I don’t have 15 words or more to tell you you did a great job. All I can say is thanks for all of your help. I will be back. More

by louis.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Aug 05, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Your feedback means so much and we can’t wait to work with you again! Thank you for choosing Benson's Auto Group Chrysler Jeep Dodge. Safe travels ahead!

July 20, 2026

Got my eyes poked here! Absolutely robbed. I have an extremely high apr for my jeep 4xe.. on the 5th recall and just thinking how much I am paying monthly for this jeep is r More

by Jeep28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Sias, Juan Ramirez
Jul 21, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're disappointed to receive this feedback. We aim for straightforward and enjoyable sales experiences here, and I regret that your visit fell short of our goals. Our Sales Manager is available to take your call and discuss this feedback with you further - please consider contacting us at your earliest convenience. Best, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

July 15, 2026

More transparency needed. I was not asked about a maintenance package. It was just added on. Nor was I asked if I wished. To purchase an extended warranty. Overall very disapp More

by t.rocelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Astudillo, Jessi Baires, Rafael Alfaro
Jul 15, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback. We're sorry to hear about the lack of transparency during your visit, and we understand how important it is to have all details communicated clearly. Your input will help us improve our process moving forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Best, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

July 07, 2026

Joe was great! Listenimg to the customer is important. The side steps were to high, unhappy about about them. I wish I was given an option for a short person. More

by normajean.416
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joe Leal, , PJ
Jul 07, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Norma Jean. We will be sure to pass along your praises to Joe! We are sorry you are unhappy about the side steps. If there is anything we can do to help make things right, please reach out to us. - The Benson's Auto Group Chrysler Jeep Dodge Team

June 30, 2026

Would not give me a copy of the paperwork until I asked price was different by 10k. Sales manager Jonny cias hung up on me. In my opinion and I have worked in a dealership before that operation is shady d More

by Serg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Sias
Jun 30, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Serg, this is concerning to hear, and I want to sincerely apologize if there was any miscommunication surrounding your visit. We take your feedback seriously, but it is difficult to look into further without more details. I would appreciate it if you reached out. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

June 26, 2026

Awesome service dropped car off early and did what was scheduled and also did a safety inspection and found a few things and made me aware of these issues and had them taken care of and car returned to me More

by Gonzalez.g.julius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Jun 29, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're glad everything went smoothly, and we kept you informed every step of the way! Thank you for choosing Benson's Auto Group Chrysler Jeep Dodge and we hope to see you again, Julius!

June 20, 2026

The service was great and the service guy was helpful and very professional he explained what he was going to do with my car More

by jdam69us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Eliza do sakes
Jun 22, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We appreciate your business and hope to see you again at Benson's Auto Group Chrysler Jeep Dodge! Safe travels ahead!

June 03, 2026

I really can’t think of another word that’s more appropriate than “SUCKS”! From purchasing my RHO to the required maintenance/Service required, no one there seems to care or understand what simple More

by R. Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austen
Jun 03, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your disappointing service visit. Providing communicative and accommodating customer care is our top priority, and it's concerning that we fell short during your recall repair process. We sincerely apologize for the lack of updates and any inconvenience caused by a lack of answers to your questions. We'd like to make things right - please give me a call so we can address the issues you've encountered and work towards a satisfactory resolution. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

May 22, 2026

They did a great job replacing my radiator in my 2021 challenger. Great team and service More

by nieves_emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter , Josh Giehll
May 26, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thanks so much for the review. We look forward to your next visit to Benson's Auto Group Chrysler Jeep Dodge!

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