I would never buy anything from Clay Cooley of Dallas. - ajfoxy.ab
I would never buy anything from Clay Cooley of Dallas. I was excited to see, and test drive a 2023 Chevy Camaro they had on their website in a pretty gray convertible. I had talked to the salesman John N for days before going up there, because I knew they weren't going to be able to give me the deal I needed to get out of truck that I was upside down in and have lower monthly payments. So, when I got there, I saw no gray convertible, all I saw was a RED Camaro that I know I didn't want. I was ready to walk. Another manager I guess came over and said that if we let the truck go back and buy this car it would look good to the creditor. xxxxxxxxx!! They basically suckered my poor husband into buying this Challenger for me as a late Valentines gift and ruin his credit in the process. So, we end of taking a 2022 Dodge Challenger home that night against my better judgement since it was so dark, and the dealership was not well lite at all. By the time I saw the light of day, the car was home with me, and it rode rough, and I knew there were things that needed to be fixed in order for this car to be drivable. Here we are 11 days from the day I went home with vehicle, and they only fixed a few small issues that didn't really cost them that much money, but I keep telling them in more ways than one that this car needs new tires and wheels, now all I hear are the tires going down the road. My husband has put a call into the CEO of Clay Cooley, and even the CEO is hiding and not dealing with the problem. When I went to pick up the car from service I met with the GM Ron King and I told him to his face that even though I am picking the car up that this was far from being over. HOW HARD IS IT TO GIVE EXCELLENT CUSTOMER SERVICE?!
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