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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
76 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 76 reviews

June 12, 2026

Oil change, multi-point vehicle inspection, air conditioner check and right passenger side window malfunctioning. More

by mwilyng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Moody
Report | Print
Jun 15, 2026 -

Legacy Toyota of Dallas responded

Thank you so much for sharing your experience! We're glad to hear that your oil change and vehicle inspection went smoothly. Our team is always here to help ensure everything is running perfectly. We appreciate your trust in us for your vehicle's needs, and we hope everything is running smoothly! Regards, The Legacy Toyota of Dallas Team

June 08, 2026

My experience was fantastic! Travis and the team really went above and beyond with my vehicle service! I will definitely be requesting Travis when I go back. More

by Mario.corral10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Jun 09, 2026 -

Legacy Toyota of Dallas responded

Thank you for sharing your fantastic experience, Mario! It’s great to hear that Travis and the team made such a positive impact during your vehicle service. We appreciate your trust and look forward to welcoming you back for your next visit. Safe travels until then! Regards, The Legacy Toyota of Dallas Team

May 16, 2026

Jermaine was wonderful to deal with. I never felt pressured-he simply listened to what I wanted/needed More

by dlk9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine
Report | Print
May 18, 2026 -

Legacy Toyota of Dallas responded

Thank you for sharing your experience! It's great to hear that Jermaine made you feel comfortable and listened to your needs. We believe in creating a pressure-free environment for our customers, and it’s fantastic to know we hit the mark with you. Don't hesitate to reach out if there's anything else we can help with! Regards, The Legacy Toyota of Dallas Team

May 06, 2026

I appreciate the dealer accepted that I brought my own oil, filter and drain plug gasket. But to suggestively sell that a cabin air filter was recommended for a car with just under 5000 miles is beyond re More

by 1974pontiacgrandville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Decker
Report | Print
May 08, 2026 -

Legacy Toyota of Dallas responded

Thank you for taking the time to share this concern. Unfortunately, given your reviewer name, we're unable to find you in our system to learn more about your recent visit. I would like the opportunity to speak with you and address this concern. Please contact me at your convenience. I look forward to hearing from you soon. Regards, Ronnie Witt Service Director rwitt@legacytoyotaofdallas.com

April 23, 2026

Travis was Excellent! !! He and his team did a Great job!!!! Both courteous and professional. I look forward to doing business with you again one day!!! More

by Johnny Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Apr 24, 2026 -

Legacy Toyota of Dallas responded

We love to hear that Travis and the team provided you with such excellent service, Johnny! Your kind words about their courtesy and professionalism mean a lot to us. We can’t wait to welcome you back for your next visit. Thank you for choosing us! Regards, The Legacy Toyota of Dallas Team

March 26, 2026

Excellent service. Travis Moody made sure Iall my car was took care of and he kept me informed about my car. More

by cmnewforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Moody , Gerald Battles, Ricky Chavez, Jose Magdaleno, Frontis Green, John Decker, Jack Smith
Report | Print
Mar 27, 2026 -

Legacy Toyota of Dallas responded

Thank you for your fantastic review! We're thrilled to hear that Travis provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback! Regards, The Legacy Toyota of Dallas Team

March 13, 2026

Friendly, professional, reasonable priced . Know problems so far with time waiting. Will use for next maintenance. More

by mary thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gonzalez
Report | Print
Mar 16, 2026 -

Legacy Toyota of Dallas responded

It’s wonderful to hear that you had a positive experience, Mary! Our team strives to provide friendly and professional service at competitive prices. We look forward to assisting you with your next maintenance visit. Thank you for choosing us! Regards, The Legacy Toyota of Dallas Team

February 22, 2026

John Decker is my service advisor and he always does a fantastic job for me. He got my vehicle done in the time promised and the outcome was perfect. Thank you to John Decker and Legacy Toyota. More

by BJH-99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles, John Decker
Report | Print
Feb 23, 2026 -

Legacy Toyota of Dallas responded

We're so glad to hear that John provided you with excellent service and delivered on his promises! Your satisfaction means a lot to us, and we’re proud to have team members like John. Thanks for sharing your experience! Regards, The Legacy Toyota of Dallas Team

February 19, 2026

Mr. Green and the mechanic did an excellent job on taking care of the suspension situation with my Camry. Thank you. More

by theresagreen2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Feb 23, 2026 -

Legacy Toyota of Dallas responded

We’re so glad to hear that Mr. Green and our mechanic provided excellent service for your Camry's suspension! Your satisfaction means a lot to us, and we’re here to help with any future needs you may have. Thanks for sharing your experience! Regards, The Legacy Toyota of Dallas Team

February 18, 2026

Very fast and efficient service. They had me in and out very quickly and without hassle! More

by kaitlynrdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green, John Decker
Report | Print
Feb 19, 2026 -

Legacy Toyota of Dallas responded

We're so glad to hear about your positive experience! Our team strives to provide quick and hassle-free service, and it's wonderful to know we met your expectations. Looking forward to assisting you again in the future! Regards, The Legacy Toyota of Dallas Team

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