43 Texas Mercedes-Benz Dealers

I appreciate the help and accurate and honest answers to - Minabb345

I appreciate the help and accurate and honest answers to my questions from ,the best salesperson, Jorge Gonzales. Mercedes-Benz of Grapevine was the best dealership I have been to buy my next dream car. I recommend it without hesitation! Also All the staff there were extremely respectful and nice!. Good job ! Thank you! Mina Blackburn

Team was amazing during my service visit and went far - Ed A. from Anna,TX

Team was amazing during my service visit and went far above and beyond expectations. It happened to be my birthday this particular day and they delivered the car to my home when it was ready and I even recd a birthday card signed by everyone. I would highly recommend them and definitely be going back.. Thank you MB of McKinney..

An outstanding experience working with Taylor Wilson on - fischermaf1

An outstanding experience working with Taylor Wilson on the purchase of my new GLC. He is knowledgeable, professional, efficient and personable. I will definitely purchase any future vehicles from Taylor and MB of Plano.

I excellent service. - jsreiter75

I excellent service. Great communication. Resolved all issues that the vehicle was take. In for.

I have already done this. - BARBIEP

I have already done this.Chuong Nguyen A+ and 5 stars. I took my time, why are you coming back to me again... I am a very busy person on my job too. .... Have a beautiful day.

Took great care with quality service and always helping - marcusrobinson4444

Took great care with quality service and always helping with solutions to better the costumer experience.

Grant, my service advisor, and Chris, the CDT technician, - garzaoskar

Grant, my service advisor, and Chris, the CDT technician, did exceptionally well at resolving the problem with my car temperature control. I highly appreciate their help.

The Mercedes emblem stands for excellence! - Jesse

The Mercedes emblem stands for excellence! Benny, GM, runs a great organization at Greenway MB. His sales staff, Leigh and Mo as well as his finance representative Jamal, never once felt pressure from any of them. This is our 5 car that we have leased from there and we will continue to go back. Thank you Greenway and Benny.

Great car buying experience overall! - Lindsey

Great car buying experience overall! Amazing price and amazing sales professional! Kevin A. was great and the whole process was the quickest experience I’ve had!! Highly recommend!

I felt better in interacting with this dealer much more - Vrogers955

I felt better in interacting with this dealer much more than the last dealership. There was nothing pleasant about the experience . Mason was first class.

First Class Treatment as soon as you pull up. - The Stewart’s

First Class Treatment as soon as you pull up. Nestor was awesome with the customer service and communication. Great business to get your car services..

My recent purchase experience at Mercedes-Benz of Waco - GLE2026

My recent purchase experience at Mercedes-Benz of Waco was outstanding from start to finish. The staff was professional, welcoming, and attentive, making the entire process seamless. The thoughtful delivery details truly set them apart. I highly recommend Mercedes-Benz of Waco to anyone looking for a first-class car buying experience

great service it was a great experience and they had - rebollarsergio

great service it was a great experience and they had great customer service good deals too

This was the most efficient and effective car buying - maribethTan

This was the most efficient and effective car buying experience I’ve ever had. Jay was absolutely awesome, professional, attentive, and genuinely focused on making everything seamless from start to finish. The service at Mercedes-Benz of Sugar Land was top-tier, the attention to detail was excellent, and I truly feel like I received a great deal. Highly recommend Jay Quilloy and the finance for anyone looking for a first-class experience!

The service department is excellent. - verlei_k

The service department is excellent. The service manager, Arthur Montoya, really knows the meaning of customer service. He was our advocate in dealing with Mercedes USA and stayed at it until our situation was resolved. We would highly recommend Mr. Montoya and Mercedes Benz of Midland.

A Five-Star Experience with Tyler at Sewell Mercedes in - Ryan G

A Five-Star Experience with Tyler at Sewell Mercedes in Katy! We had an absolutely phenomenal experience working with Tyler at Sewell Mercedes in Katy! From start to finish, the process was seamless, professional, and downright enjoyable. Tyler made everything so easy, and his attention to detail and customer care were unmatched. The pricing was fantastic—transparent and fair—which made the decision to purchase effortless. Tyler ensured we felt confident and informed every step of the way, making what could have been a stressful process completely stress-free. And the car? We absolutely LOVE it! It’s everything we hoped for and more. Tyler truly went above and beyond to ensure we drove away in the perfect vehicle for us. If you’re looking for a top-notch experience with exceptional service, go see Tyler at Sewell Mercedes in Katy. We couldn’t be happier and will definitely return for future purchases. Thank you, Tyler, and the entire Sewell team, for setting the standard for excellence!

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.

David my service rep has always far and beyond to provide - MonicaE

David my service rep has always far and beyond to provide the best experience while taking care of my car.

Cierra was amazing, she took the time to walk me through - christina.cole

Cierra was amazing, she took the time to walk me through my new car, she heard what I needed and met every one of my goals! I know who is selling me my next car! The whole team at Park Place was outstanding this was the first time I felt good about purchasing a new car.

Excellent service every time. - Jbrook87

Excellent service every time. The staff is very friendly and helpful. Shane is awesome! Every experience has been very personable and I feel they value their customers at this location.

Great Sales Rep and overall great service from top to - michaelalvarado05

Great Sales Rep and overall great service from top to bottom. I would recommend Park Place Motorcars over any Mercedes dealership in the metroplex.

I would like to take this opportunity to provide a formal - dalmarnay

I would like to take this opportunity to provide a formal review of Mercedes-Benz of South Austin. When this location originally opened, I was very pleased to have a service center conveniently located near my home, eliminating the need to travel north for routine maintenance or unexpected issues. The facility was modern, and the staff consistently demonstrated exceptional professionalism. Team members from all departments were attentive, courteous, and proactive. Customers were greeted warmly, advisors communicated clearly and respectfully, and there was a strong culture of collaboration and customer focus. My service advisor always addressed me by name, maintained ongoing communication, and thoroughly explained all technical recommendations from the mechanical team. However, I have become increasingly concerned by the noticeable decline in customer service over the past several months. During a recent visit, I waited in the main lobby for nearly three hours without receiving even a basic greeting from any staff member. Several employees appeared disengaged—focused on their phones, personal conversations, or refreshments—while customers were left unacknowledged. I returned again two days ago and observed the same issue. The only individual who demonstrated professionalism was Mr. Ken Bennet, who courteously greeted each of the four waiting customers. Meanwhile, multiple department managers and senior leaders passed through the lobby for coffee or water without acknowledging any customers. This lack of engagement and respect is concerning, particularly within a brand that prides itself on delivering a luxury experience. During my medical training, my surgical professor taught us an essential lesson: respect and empathy must be extended to those who depend on our services. This principle applies in all professional environments, including customer service. Unfortunately, the current environment at this location does not reflect these values. Service advisors are often seated at their computers with little apparent coordination or awareness of vehicle progress in the workshop. Additionally, the discontinuation of courtesy vehicles and shuttle services for customers leaving their vehicles for extended periods further diminishes the overall service experience. As a long-time customer, I no longer feel that the level of service aligns with the premium positioning of the Mercedes-Benz brand. High prices alone do not define a luxury experience—attentiveness, professionalism, and respect do. At times, it feels as though choosing a standard vehicle brand might result in a comparable or even superior customer experience, without the associated premium cost. I sincerely hope that leadership will address these concerns and take meaningful steps to restore the level of service that once distinguished this location. Your customers should feel valued, supported, and welcome—qualities that historically strengthened the Mercedes-Benz reputation. Respectfully, Dr. Céspedes

Service was excellent Car is fully back to - Rick L

Service was excellent Car is fully back to baseline Tires were changed on time Car was clean and nice at pickup Minor issues when paying by check and verification was delayed in a busy day If you could give clear instructions to pay before pickup would be good Overal, excellent car, excellent service.

Esperanza was wonderful to work with . - Walterskaren52@gmail.com

Esperanza was wonderful to work with . She went over everything with me and made the process a lot easier !! Thankyou so much !! I love my new/used car 💜💜

My sales rep, Femi, was professional, knowledgeable, - Daphnedmartin

My sales rep, Femi, was professional, knowledgeable, responsive and helpful. He made the process easy.

This dealership was the best for me . - yolieg

This dealership was the best for me . Everyone was very nice to me. Felt like if i was at home. Everyone had a smile and were ready to help and answered all my questions. Very clean place

Dishonest or Totally Incompetent Mercedes Benz Dealer or - EporscheE

Dishonest or Totally Incompetent Mercedes Benz Dealer or maybe Both. I tried to purchase a nice Mercedes SL550 from April Ballard last month, May of 2025. She told me that I needed to place an immediate $5000 down payment to secure the car as other people were also looking at it. I agreed and gave them my Credit Card to run the $5000 down payment, also my drivers license, and Insurance Card to lock up the deal. She asked if I would be paying Cash or Financing, I said most likely Financing as I could get a low interest rate with my 800 plus credit score. She then said that she could offer a better rate with only a soft pull on verifying my credit score and assured me that this would not show on my credit report, so I agreed. Then came back to me with my credit score of 837 but then said the Car being 12 years old they could not offer a better or matching rate then my local source. I agreed to pay Cash and asked for bank wiring instructions. I then got a signed proposal from their sales manager Kurt Moyer who added a $1995.00 fee for their Auto Butler add-on services which I declined after a brief heated discussion with him as April had told me it was optional on my part. I then have a signed off purchase agreement document from sales Manager Kurt Moyer stating the agreed amount ( I paid full asking price), plus all dealer fees with balance due after my $5000 down payment. I asked April for bank wiring instruction so we can get everything done so I can make arrangements to fly into Lubbock to pick up the car or arrange transportation to have it shipped home to Utah. She said the Finance Manager was backed up and they would be sent soon, as I wanted to get to the Bank to get the wire transfer out. 5 hours later I get a call from their finance manager Jerry Cotrell I believe is his name telling me they had sold the car to someone else. He was very rude and called me "Petty" for complaining. I told him he had run a hard Pull on my Credit Report that stays on for 2 years without my authorization and wanted it removed. He stated he would look into it and could not believe I was so upset. All the people I worked with April, Kurt, and Jerry told me it was the the General Manager Josh Stevens decision to sell the car out from underneath me, my assumption since I wasn't buying their $2000 Auto Butler services and Financing with them, they decided to sell it to someone else that would, even after I have a signed Purchase quote and gave them a down payment and all my personal information to complete the sale. Bottom Line, 1. They agreed in writing to sell me the car at their listing Price 2. They took my Credit Card for a $5000 down payment. 3. They ran a Hard Pull on my Credit without my permission. 4. They have my drivers license and Insurance information, 6. I now have a 2 year Credit Inquiry on my Credit Report. 7. They sold the car out from underneath me and called me Petty for complaining. I would expect more from a Mercedes Benz Dealership. You would think Mercedes Benz would have higher expectations of their dealers. I know I do. Buyer be Very Aware when dealing with Mercedes Benz of Lubbock even if you have it in writing. I have proof of all paperwork and documentation. Regards, Teddy P.

By far the best place to purchase your car with Marissa - aroseangel233

By far the best place to purchase your car with Marissa Valent Luna/EdHicks Mercedes.