Mercedes-Benz of Waco
Waco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 134 reviews
torres is pitiful at follow through and I am still waiting five months later for a registration sticker for my car. I have called again and again and sent texts and nothing. waiting five months later for a registration sticker for my car. I have called again and again and sent texts and nothing. More
I am very pleased with my experience at the dealership and Pablo. My salesman was excellent and the rest of the team. I am also pleased with my car. Thus far, however, I am a driver, so I have not had muc and Pablo. My salesman was excellent and the rest of the team. I am also pleased with my car. Thus far, however, I am a driver, so I have not had much time to drive it. I've been working. Thank you all so very much for your service. More
Very poor service depatment. Per there instructions, scheduled appointment on line. I do not live in Waco, do not work in Waco and live in ine driver family. Booked service appoi Per there instructions, scheduled appointment on line. I do not live in Waco, do not work in Waco and live in ine driver family. Booked service appointment with ALL the details. Took off work, traveled to Waco for apointment. Was told oh, you need to leave the car here for several days before we can even look at it. Explained Ivtook off work, traveled from out of town, followed instructions, no one told me had to leave it for days. They were rude, no customer service at all. I left, contacted Mercedes-Benz of Georgetown. They set me up with appointment and courtesy car, no problem. Thats were my business will go and all my recommendations. I had heard dont waste your time at Mercedes of Waco, awful service, and I can confirm that. More
My recent purchase experience at Mercedes-Benz of Waco was outstanding from start to finish. The staff was professional, welcoming, and attentive, making the entire process seamless. The thoughtful delive was outstanding from start to finish. The staff was professional, welcoming, and attentive, making the entire process seamless. The thoughtful delivery details truly set them apart. I highly recommend Mercedes-Benz of Waco to anyone looking for a first-class car buying experience More
Mercedes Benz of Waco has been servicing my GLC 300 for the past 4 years after I purchased it. Not one time have I been disappointed. My service advisor Sean is top notch, he gets the job done and is alway the past 4 years after I purchased it. Not one time have I been disappointed. My service advisor Sean is top notch, he gets the job done and is always on top of things. The facility is always nice and clean. They do an amazing job on servicing my vehicle. I will continue to come here, these guys are the absolute best! More



