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Mercedes-Benz of Houston North
Houston, TX
762 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 762 reviews
April 21, 2026
My service advisor Izaiah provided exceptional service from start to finish. He was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and stress-fr from start to finish. He was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and stress-free. Highly recommend working with him. He provided top-tier service! More
by jgoud3
Employees Worked With
Izaiah, Jason
April 10, 2026
I have used this dealership for years. However they have recently buckle and diming the customer when the repair costs are already high. They now charge a 2% fee for using a credit card to However they have recently buckle and diming the customer when the repair costs are already high. They now charge a 2% fee for using a credit card to pay the high bills and are also charging for excess mileage on loaner cars. More
by patstauf
Employees Worked With
Michelle
April 09, 2026
Mixed experience overall — fair pricing, but some frustrating follow-through issues The pricing was transparent and the sales process wasn't overly pushy with add-ons, which I appreciated. However, frustrating follow-through issues The pricing was transparent and the sales process wasn't overly pushy with add-ons, which I appreciated. However, there were a couple of things that left a bad taste. When I wanted to place a deposit to hold the vehicle while I arranged financing through my own credit union, they wouldn't allow it and pushed me toward their in-house financing instead. The bigger issue is a key situation that still isn't resolved over a month later. I purchased a used VW that came with only one key. During negotiations, I made clear that a second key was important to us since my wife and I share the vehicle. I asked for a $500 credit on my trade-in to cover the cost of a replacement key, but they countered by promising they would obtain the second key directly from the previous owner instead. I agreed to that. They were never able to get the key. So I'm now asking them to reimburse me for the replacement cost since I'll need to order one through VW — and the sales team has gone unresponsive. It feels like I was told what I needed to hear to close the deal, and once the sale was done, the commitment went away. Fair upfront, but the after-sale experience has been a real letdown. More
by DC
Employees Worked With
Brian McDonald
April 03, 2026
I was in the market for a late model Hyundai Palisade. As part of autonation the SUV was in Corpus. The GM at the companies expense brought it to Houston. I was very impressed on how customer focused the As part of autonation the SUV was in Corpus. The GM at the companies expense brought it to Houston. I was very impressed on how customer focused the company and people are and yes, I bought the vehicle. More
by Mike I
Employees Worked With
A bunch
February 22, 2026
When I first walked in the door I was waiting on. I had a good experience being assisted to the vehicle. I wanna. I would recommend anyone to go to Mercedes benz north they deserve a 10 on my watch. I had a good experience being assisted to the vehicle. I wanna. I would recommend anyone to go to Mercedes benz north they deserve a 10 on my watch. All day long More
by ejg2867
Employees Worked With
Jaja Anele
February 18, 2026
I was very content with the professionalism from this dealership. They were very kind, thorough and helpful. I really appreciate Andrew’s help and support. Very happy with my purchase also. dealership. They were very kind, thorough and helpful. I really appreciate Andrew’s help and support. Very happy with my purchase also. More
by Rvilla.2m
Employees Worked With
Andrew
