The transaction started out a bit rocky, as I was - BBATES669
The transaction started out a bit rocky, as I was traveling 150 miles to purchase a specific vehicle. I spoke to a "manager" the day prior who assured me the vehicle was on the lot. When I arrived, I found out the dealership had never even received the vehicle they had advertised for sale. They had indeed tried to contact me that morning, though I missed the email and they were calling my office, not my personal number. They admitted the issues and promised to help me into a new vehicle. They did their best to accommodate me and I did purchase a vehicle that I am very happy with. This is why I give them a "good" rating, otherwise the rating would be much worse.
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