20 Texas Acura Dealers

My advisor Brooks was very polite and explained - Ms.Thompson

My advisor Brooks was very polite and explained everything to me concerning my vehicle j

Gabriel was great to work with. - amyreblin

Gabriel was great to work with. Gave us a thorough diagnostics and cost to repair. Repairs were very timely. It was a pleasure working with him

I was very pleased with my experience with everyone at - mombu_62

I was very pleased with my experience with everyone at this dealership. I always felt welcome and my sales associate Charles answered any questions that I had.

Ezequiel was amazing! - pankajraja

Ezequiel was amazing! He was very clear and prompt in his communication. He also helped with a loaner when my car had to drop my car for service. Really appreciate the support

During my recent service on November 1st, the customer - laura Crawford

During my recent service on November 1st, the customer service at Vandergriff Acura in Arlington was truly exceptional—well beyond Five Stars. Chantelle, the supervisor, is highly professional and warm, with excellent people skills. My consultant, Taylor Johns, communicated clearly throughout the process, and went above and beyond by personally checking my car after the service and explaining the oil-life status to me. Hailey also stayed in close contact with me and maintained great communication. The repair team did an outstanding job taking care of my car. Overall, I am extremely pleased and deeply appreciative of the entire team’s exceptional service.

They made my car buying experience unlike any- so - MiriamGabriela

They made my car buying experience unlike any- so seemless, peaceful and easy! No salesy, gimmicky schemes just incredible customer service. Jose was professional, kind and knowledgeable. Tym was very informative and incredibly helpful. Best experience I ever had purchasing a vehicle.

On the sales side, Carlo is great to work with. - wlsage

On the sales side, Carlo is great to work with. Great selection of vehicles, all the staff is professional, knowledgeable and helpful. Service dept is the best. The service techs do a good job with general maintenance or more involved repairs. Anthony in service has been awesome to work with. Gillman Acura is the dealership I recommend for buying an Acura and for service.

We live in SA and just purchased a new 2024 MDX from - oscar

We live in SA and just purchased a new 2024 MDX from Andrew Davis. This is our 2nd MDX purchased at this dealership. Last one was a 2008, great car!. Although management has changed over the years their philosophy of delivering great customer service across the board has not. Parts and service departments also deserved two thumbs up. They have always been kind, very professional and trained to meet our (customers) needs. Thank you Sterling Austin!

I have beeb coming here to service my MDX for about 1. - SR

I have beeb coming here to service my MDX for about 1.5 years and the service advisors and the service has been nice and courteous.

Very professional and curteous was taken care very well - Kenneth713

Very professional and curteous was taken care very well of very nice and clean luxury

David Chessmore was great to work with! - shelleylogan

David Chessmore was great to work with! Great experience this visit! Ask for David for sure

Everyone was great and friendly! - Tonya.heiser

Everyone was great and friendly! Sedrick and Cody were so sweet, understanding, and answered every question I had!

We found our car in San Antonio Texas when we decided - Angela Wattles

We found our car in San Antonio Texas when we decided that’s what we wanted. Car Max shipped it from there to El Paso we checked it out and yeppp! That was it from there. Thank you Car Max for the wonderful service.

Purchasing a vehicle can be stressful. - scpfamily

Purchasing a vehicle can be stressful. You pretty have to trust that they have a high degree of integrity because things can be easily hidden from the buyer. I have felt comfortable with my interactions at Park Place dealerships in the past and Park Place Acura made me feel the same way. Gabe made me feel like they wanted me to leave happy and come back happy.

I negotiated a 2025 Acura TLX Type S over the phone with - kevinmoore46

I negotiated a 2025 Acura TLX Type S over the phone with Sales Manager Charles Reese as they are in Houston, TX and I'm in El Paso, TX. I had two offers one for $59,000, contingent on me financing through Honda Financial and the other for $64,000. I agreed to the signed $59,000 offer and told the Finance Manager Ding Cheng that I did not want any add-ons, tire package, GAP insurance, paint protection, or anything else they had to offer I just wanted an out of door price. Charles told me that for them to give me a $4000 rebate I would need to finance with Honda Financial, and Ding Cheng pushed an 8.14% APR for 84 months even though my credit score is exceptional. When the final paperwork was presented by the Finance Manager Ding Cheng, I was now engulfed in a bait and switch where the price was marked up to a significant unapproved amount, and they tacked on a $2,100 "Appearance Package" junk fee I never requested or agreed to and have no idea what it even covers to this day. Once I saw what they did to me I reached out to Charles Reese and told him I was going to get a lawyer, and he threatened to rip up the contract. Being that I paid for the vehicle to be shipped to me I waited for the vehicle to arrive safe in my garage and then I did a maneuver on them they never saw coming and I refinanced with Navy Federal at a 4.3% interest rate for 72 months within two weeks without making one payment to AHM and received an overpayment refund along with the title to my vehicle, proving the math was deceptive from the start and leaving them to make ZERO interest along with my belief a charge back. They did all that conniving and deceptive labor paperwork for absolutely nothing. And I'm still not done; I am unable to go into details as I have taken several legal actions against this dealership John Eagle Acura. I also had them install some underbody side spoilers on the vehicle and instead of them going off my VIN to get the proper parts they ordered the wrong color and installed them. I had to pay to have the right ones installed and now they want me to pay over $400 to ship the wrong ones they installed back before they refund me. Do not trust any "signed" offers from this management team. They will change the numbers in the final contract hoping you won't notice. Compare every line of the contract, vehicle price, add-ons, VIN, and financing terms against your original offer before signing anything. Know your credit score and you'll be able to have a range of where you should be with your interest rate to avoid John Eagle Acura marking your rate up two to three percent more while trying to align their pockets with profit. I strongly encourage and can't emphasize this enough, read the reviews on this dealership and there is no way that many people could have it wrong. Take great note that they will answer back to the reviews as we all know that not answering back is a sign of guilt, but the one's answering back are the ones making those horrible deals and are just trying to use deception to make you think they are trying to find a solution. I recently retired from Fort Bliss, I would never put my character, integrity, and morals in question, so this review is true and accurate. I strongly suggest you avoid this dealership all together by all means necessary.

I purchased a new vehicle on 2/4/2025. - Jag19

I purchased a new vehicle on 2/4/2025. I traded my car in for the new one and paid the remaining balance by check. However, before the sale was completed, I was told I had to fill out a credit report or they would not accept my check. After I completed the credit application, I was informed they would accept my $23,000 in checks for the remaining balance because my credit score was above 800. Based on my experience with this dealership, I feel insulted. The car I purchased is excellent and everything I need, but I'm not sure I'm going to return to this dealership and purchase another vehicle in the future.

Stopped by to see a used 2022 GMC Sierra Denali and was - Jamessilva

Stopped by to see a used 2022 GMC Sierra Denali and was greeted by a salesmen named Ernesto. He was very helpful from beginning to end of sale, and he worked with me to get the payment I was looking for. I highly recommend him and the dealership. It was our first time buying a car at Acura of the Rio Grande Valley, but it won’t be the last.

BEST DEALERSHIP I HAVE BEEN TO IN A LONG TIME - Nana C

After the Hurricane Harvey aftermath, with my home and my vehicles, I did not know where to start on how I was going to replace everything. I did not know where to start or how I was going to replace everything. The first place we started was replacing 2 vehicles. Our first and only stop was Classic Acura. Our salesman, Chuck Hemphill, was very friendly, knowledgeable and very easy to deal with. We told him what we were looking for, how much we could spend and what our notes needed to be. He was very direct with us and we were in and out with both vehicles replacements in no time. Thank you Classic Acura for treating us so well during such a hard time in our lives. YOU HAE OUR BUSINESS FOR LIFE!!!!!