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Park Place Acura
Plano, TX
1,052 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,052 reviews
May 11, 2026
Not happy with Acura my card consistently has a new issue almost every week and I keep taking in to get these problems “fixed” either the issue is not resolved or another issue happens. It’s very frustrating almost every week and I keep taking in to get these problems “fixed” either the issue is not resolved or another issue happens. It’s very frustrating. I bought this car two years ago and it’s been in the shop majority of the time. I’ve spoke to a manager and he never called back. I can’t believe Acura allows their cars to be in the shop and give me no answers on fixing it. More
by molly.james4
Employees Worked With
Kris was very nice and friendly. I am just upset with the mechanical issues not being fixed and consistently having something wrong with it
May 06, 2026
I want to thank the team for the awesome service I received during the purchase of my new car. The process was smooth, and my salesman was absolutely amazing—professional, helpful, and made the entire received during the purchase of my new car. The process was smooth, and my salesman was absolutely amazing—professional, helpful, and made the entire experience enjoyable. I truly appreciate the excellent customer service! More
by Linda Washington
Employees Worked With
Austin Torres
April 21, 2026
Had a great experience at Park Place Acura in Plano. Worked with their sales experience manager, Jerret. He was super helpful, responsive, and communicative throughout the sales process. He made buying Worked with their sales experience manager, Jerret. He was super helpful, responsive, and communicative throughout the sales process. He made buying a new Acura through them straightforward and working with him was a pleasure. More
by Maceygroen
Employees Worked With
Jerret Stone, Tony
April 21, 2026
This was the best car buying experience! The one point of contact model, meaning the salesperson is also the "manager" and finance person. Dealing with one person made the process so much s The one point of contact model, meaning the salesperson is also the "manager" and finance person. Dealing with one person made the process so much smoother and the level of care was top notch! We were so impressed with everyone we came in contact with, their customer lounge area is beautiful, comfortable and loaded with amenities! We also noticed how other customers, whether service related or other buyers, were all treated with kindness and attention. My sales representative, Mark, was amazing to work with. I highly, highly recommend Mark and Park Place Acura in Plano for your next vehicle needs. More
by Carmen Rodriguez
Employees Worked With
Mark Belyavskiy
April 14, 2026
Rose is always a pleasure to work with and can’t forget about Denis either! Will always go back to shop with them and will send people their way. about Denis either! Will always go back to shop with them and will send people their way. More
by lagartigo27
Employees Worked With
Rose, Denis Joseph, Evangelina Gaytan
March 29, 2026
I’ve been buying cars from Gabe at Park Place Acura since 2008, and he continues to set the standard for what a great car-buying experience should be. My most recent purchase was, without a doubt, the easies 2008, and he continues to set the standard for what a great car-buying experience should be. My most recent purchase was, without a doubt, the easiest I’ve ever had from start to finish. Gabe is knowledgeable, professional, and truly listens to what you need without any pressure. The entire process was smooth, transparent, and efficient—exactly what you hope for but rarely get. It’s clear he values long-term relationships over quick sales, which is why I keep coming back after all these years. I highly recommend Gabe and the team at Park Place Acura to anyone looking for a stress-free and enjoyable car-buying experience. More
by mel7691
Employees Worked With
Gabriel Sotelo
February 26, 2026
When you walk into this dealership you are always kindly greeted by the front desk. The dealership its self is very well maintained inside. The staff are always so wonderful and kind, they always make you greeted by the front desk. The dealership its self is very well maintained inside. The staff are always so wonderful and kind, they always make you feel welcomed. I couldn’t be happier with the car buying process, they make it so simple and easy. I will always be a Park Place Acura client! More
by Reagaloots21
Employees Worked With
Gabriel Sotelo
