Outstanding Service and Compassionate Team
This past - Eric R.
Outstanding Service and Compassionate Team
This past weekend, my college-aged son and his friends found themselves stranded late Friday night multiple states away from home due to a broken water pump. With college classes starting Monday, they needed to get back home by Sunday.
First thing Saturday morning, we called Chuck Hutton Toyota and were fortunate to speak with Brian Hicks, the Service Drive Manager. Brian was nothing short of amazing—kind, understanding, and proactive about the situation.
Thanks to Brian’s exceptional coordination, the car was repaired that same day, and my son was back on the road by 1 PM. Everyone we encountered, from the parts department to the service department, was incredibly helpful and professional.
Even though this dealership isn’t local to us, I wholeheartedly recommend them to anyone in the area. Thank you, Brian, and the entire Chuck Hutton Toyota team, for turning a stressful situation into a positive experience!
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