Johnson City Toyota

Go anywhere else. This place is the worst. Bad communication. They make using a warranty almost impossible. It takes at least 2 hours for the simplest work. buy anywhe This place is the worst. Bad communication. They make using a warranty almost impossible. It takes at least 2 hours for the simplest work. buy anywhere else. More

Jody Deskins at Johnson City Toyota was great to work with! He helped me get my 2026 Camry at the best deal, and the whole process was easy and stress-free. My family has purchased several vehicles from with! He helped me get my 2026 Camry at the best deal, and the whole process was easy and stress-free. My family has purchased several vehicles from Jody over the years because he’s always friendly, honest, and genuinely looks out for his customers. I highly recommend working with Jody if you’re in the market for a new vehicle! More

Highly recommend. Jon Clark was exceptional with my daughter when she had issues with her Prius Prime. He took care of her and the cat like she was his own. Thanks Jon Jon Clark was exceptional with my daughter when she had issues with her Prius Prime. He took care of her and the cat like she was his own. Thanks Jon!!!! More

Wasted all day and part of another. Agreed on a deal for a car I test drove. Next day, phone call stating they showed me the wrong car but would honor the deal. Spent hours trying to wo Agreed on a deal for a car I test drove. Next day, phone call stating they showed me the wrong car but would honor the deal. Spent hours trying to work it out. Their final option was 4k higher than the original deal. My issues are: I explained my criteria to purchase. I was willing to give them time to find something that fit. They insisted they had a slightly higher priced vehicle but could make it work I test drove it; l liked it; I made a deal for it. Phone call the next day said he showed me the wrong car. Said they would still be able to make it work. I live an hour away Waited at the dealership for 3+ hours. Their final offer was 4k higher than out original deal. Thay had multiple opportunities for it not to have gotten to this point. More

If buying a car always went like this, I’d do it more often. Van Redstone made my Toyota Sequoia experience smooth, stress-free, and actually enjoyable (yes, really). He helped me pick out the perfect fe often. Van Redstone made my Toyota Sequoia experience smooth, stress-free, and actually enjoyable (yes, really). He helped me pick out the perfect features, handled the ordering process like a pro, and kept me in the loop the entire time—no chasing, no guessing, no nonsense. When my Sequoia finally arrived, Van was just as excited as I was, which honestly made the moment even better. That kind of energy and care is rare. If you want someone who knows their stuff, communicates clearly, and is genuinely invested in your excitement, Van Redstone is your guy. Highly recommend! More

I would like to thank John Clark Johnson City Toyota service advisor for taking care of my service needs. John was professional and very knowledgeable and answered all of my concerns related to my vehic service advisor for taking care of my service needs. John was professional and very knowledgeable and answered all of my concerns related to my vehicle service. I would highly recommend John and Toyota of Johnson City for all of your Toyota maintance as well as repairs. Great experience and thank you Johnson City Toyota!! More

Purchased a 2025 4-Runner. Extremely happy with our experience with Moses Greene. Very professional and personable. Just an all around nice guy.. He was very knowledgeable of t Extremely happy with our experience with Moses Greene. Very professional and personable. Just an all around nice guy.. He was very knowledgeable of the vehicle and answered all our questions. Went above and beyond keeping us informed when and where our vehicle would be delivered. Highly recommend Moses. Will be back soon. Johnny & Donna Hubbard More

I purchased a used Toyota Sienna here, and while the vehicle itself is fine, the overall experience was disappointing from start to finish. My salesperson, Van Redstone, communicated poorly throughou vehicle itself is fine, the overall experience was disappointing from start to finish. My salesperson, Van Redstone, communicated poorly throughout the process. After signing the papers, I was told the van would be ready in two days, but it ended up taking more than a week. I had to constantly follow up just to get basic updates, and even when I arrived for pickup, several promised repairs were incomplete. I spoke with the sales manager, Koree Deeb, who acknowledged the dealership’s mistakes and offered 1% cash back as compensation. I appreciated that gesture, but it still took nearly two months and multiple emails (including escalations to upper management) before I finally received the check. To make matters worse, the seat leather repair was done last minute - the technician left overspray on the seat belt. The “before” photos listed on the website show the seat belt was clean prior to this repair. The lack of communication and follow-through made this a stressful and frustrating experience. Koree eventually made an effort to resolve things, but overall, the dealership needs to improve accountability, transparency, and quality control in both communication and repair work. More

I co-signed for a vehicle but never visited the dealership, spoke with staff, or met any representative in person before signing. Instead, the car was delivered to my home in New Jersey, and paperw dealership, spoke with staff, or met any representative in person before signing. Instead, the car was delivered to my home in New Jersey, and paperwork was presented at my door by two individuals whose authority I could not verify. When I was later given full documents, I noticed several concerning issues: unfamiliar addresses, misspellings of another buyer’s name, and other discrepancies. I have contacted Johnson City Toyota and Toyota Financial repeatedly since July. The only response I received was a referral to Hudson Automotive Group’s legal office, with no meaningful attempt to assist me or resolve my concerns. I am deeply disheartened by what has happened. As a single mother already navigating a domestic violence situation, I never imagined that consumer protections could fall short in this way. Being placed in this position has created significant stress, and I am sharing my story so that no one else has to experience the same. It is heartbreaking that safeguards exist to protect families, yet I am still left carrying these consequences. I will continue speaking out so others can be aware and hopefully spared from this hardship. If it were not for my ex-husband — a newly disabled U.S. veteran — carefully reviewing the paperwork with me, I may never have realized these problems existed. The fact that this has affected not only me, but also my child and a veteran who had to step in to help, makes it even more painful. To see multiple inconsistencies in documents while no meaningful action has been taken has left me profoundly disappointed. I am sharing this because I believe even if it saves one person from going through the same situation, it is worth it. More

Jordon Dixon amazing salesman at Johnson City Toyota. Need a new or used vehicle please take my advice and ask for him! Need a new or used vehicle please take my advice and ask for him! More