My experience at Carolina Nissan in Burlington, NC this - melchor1106
My experience at Carolina Nissan in Burlington, NC this morning - 12/12/24
I took my ‘24 Nissan Frontier in for its first service. I arrived for my appointment, pulled into the receiving bay, explained who I was and why I was there. A man (Phillip?) greeted me, took my fob, and showed me to the waiting area.
The waiting area was clean, bright, and full of things to keep a waiting customer occupied. There was coffee, doughnuts, a BIG TV, and even free video games. As I waited, Phillip text me to say I could contact him with any needs/questions I may have during my service visit. After about an hour, my truck was ready. Oil change, tire rotation, chassis lube, etc. was all it needed.
I was pleasantly surprised that the service was free, as it was included under the extended warranty and service plan I bought from Nissan when I purchased my truck back in June. (I purchased from Carolina Nissan)
It was a fine experience and I had no trouble at all. I saw none of the negative things people are saying in these reviews.
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