Johnson Hyundai of Wake Forest
Wake Forest, NC
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Johnson Hyundai of Wake Forest were nice BUT failed to report the VIN of the electric car I bought from them in 2024 to the IRS. This cost me the loss of the $4,000 tax credit on my refund. Friendly peop report the VIN of the electric car I bought from them in 2024 to the IRS. This cost me the loss of the $4,000 tax credit on my refund. Friendly people but the lack of follow through was very costly to me. They said they had no idea that they were to do this which is hard to believe they are a real dealership as it is a legal requirement. Their attitude was "tough xxxx for you, not our problem". More
I have used Johnson Hyundai of Wake Forest for over two years. The people who work there are friendly and knowledgeable. They make sure all your concerns are addressed. They keep you updated during the ser years. The people who work there are friendly and knowledgeable. They make sure all your concerns are addressed. They keep you updated during the service on your phone. The service department lets you know what service should be done right away. I trust their knowledge and experience. More
Brought our car in for an unexpected visit due to a nail in the tire on 2/11/26. Husband waited several hours to learn replacement not in stock and car kept overnight. Arranged pick up time later—yep told in the tire on 2/11/26. Husband waited several hours to learn replacement not in stock and car kept overnight. Arranged pick up time later—yep told owner that would allow more time to clean the car. Car not cleaned at pickup. I spoke to service manager regarding incident on 2/14. He asked for a day or two to listen to telephone tapes of the conversation between the rep and the owner as car cleanings in this circumstance are atypical. Here we are on March 1, 2026 and I am still waiting for a response from the service manager. Disappointed in lack of follow-through. More
Great vehicle selection. Professional, polite dedicated staff. Comfortable waiting area with refreshments available. Convenient location. Professional, polite dedicated staff. Comfortable waiting area with refreshments available. Convenient location. More
The service and time was great. However there were grease marks on my steering wheel when I picked up my car! I feel this should not have happened as I have previously serviced veh However there were grease marks on my steering wheel when I picked up my car! I feel this should not have happened as I have previously serviced vehicles for living. I hope this doesn’t happen again. Thanks More

