Cloninger Ford of Hickory

Never bought a truck in such a short amount of time. Drove off with my 2019 ford under 3 hours. Had the truck only a week. So far so good. Drove off with my 2019 ford under 3 hours. Had the truck only a week. So far so good. More

Have had good luck there that’s why my last two vehicles came from there. My recent experience with service went great, Sheila Davis was who I dealt with and she was great, she greeted me at my vehicle expl came from there. My recent experience with service went great, Sheila Davis was who I dealt with and she was great, she greeted me at my vehicle explained everything then personally came and got me when it was done, only took an hour then she went and got my vehicle and brought it to me when done. Did not get a survey for her but she gets all 5’s from me. More

First got there and stood around while 3 people on phone and 2or three huddled up talking only 2 of us customers in service department waiting on someone to check us in. Left all the plastic coverings and and 2or three huddled up talking only 2 of us customers in service department waiting on someone to check us in. Left all the plastic coverings and paper mat and papers in window in car. Recall is only reason I brought my vehicle here and not somewhere else More

You're dealership was very very busy but well organized. The people were very friendly, informative and considerate. Also easy to work with. The people were very friendly, informative and considerate. Also easy to work with. More

The salesman was superb. Answered all my questions and always replied in a timely manner. Outstanding service. Answered all my questions and always replied in a timely manner. Outstanding service. More

Great customer service in the service lane. Zoey was so sweet and my car was done on time Zoey was so sweet and my car was done on time More

Sheila was very friendly and helpful. She explained what was done at the time of my visit. She explained what was done at the time of my visit. More

I purchased my Expedition here, December 2025. I’ve never purchased a vehicle alone, and I was very nervous and intimidated. Phil, Brandon, JP, Thomas, Brian, Cameron and the rest of the crew at I’ve never purchased a vehicle alone, and I was very nervous and intimidated. Phil, Brandon, JP, Thomas, Brian, Cameron and the rest of the crew at Cloninger made it one of the best days of my life when I purchased my vehicle and every time I pop in for some tip or information or just to say hello xxxx have the best attitudes in customer service hands-down. This dealership offers customer service I thought had long ago disappeared. You’re not a number there. You’re not a prospect who will be forgotten the second you purchased a vehicle. The staff here is easy-going, but extremely professional very informed and if they don’t have an answer, they will tell you they want to take the time to find the person who has the right answer. It’s almost too good to be true, but I can attach to the fact that it is absolutely 100% true. These people care. There’s no predatory sales pitch or pressure and the entire dealership has a good vibe, which is very unusual, but it says a lot about the people who work there in an environment where competition usually trumps camaraderie and friendliness. This dealership is extremely successful and sells a lot of cars so they did not have to treat me with any particular exceptional kindness, but they don’t care who you are or how much you’re spending from everything I’ve seen. They treat everyone as though that person is as valuable as every other person that walks in the door. And when you purchase your car, you are just as important every time they see you. That kindness and customer service is not stop the second you have signed the paperwork. I don’t care about cars. I’m not interested in vehicles and I have no idea what I was doing, but they were very friendly and put me in a car. I never would’ve even thought of which I absolutely love!! In the past I always took my car to other places for oil changes and such because dealers typically charge a fortune for any type of service, but I will take my vehicle to Cloninger for all service needs because I trust them and I can tell you based on my personal experience. They’re not out solely to get as much money out of a person as possible and I trust they are not going to run the bill up. I cannot recommend this place enough. Especially if you are new or have never bought a car yourself, they were so patient with me and walked me through the process and never made me feel pressured More

Awesome experience buying the truck. I have never bought a truck online. But Cloninger Ford made the process very easy and the deal was made within 30 minutes. They even delivered the ve I have never bought a truck online. But Cloninger Ford made the process very easy and the deal was made within 30 minutes. They even delivered the vehicle and took my trade. The truck was immaculate inside and out. I would definitely recommend buying a truck from Cloninger in person or online. More

Always great to work with! The process was smooth and efficient. Great selection and quality vehicles! The process was smooth and efficient. Great selection and quality vehicles! More