880 North Carolina Used Car Dealers

I’ve driven Mercedes for over 25 years. - cdorogers

I’ve driven Mercedes for over 25 years. Never have I purchased from a dealership this great! EVERYONE went over and beyond to help! I purchased a GLE 350 from Caleb 6 months ago. Great car, no problems. However, I decided I did not really like the color of the vehicle. Crazy me! I called Caleb, he said come in and let’s talk. Unfortunately he was out of town when I arrived. So I talked to Carrie. What a delightful gal! We sat down with her as she went line by line with me to see what I wanted. She pulled it up, we drove it and I knew that was the one. Not to mention that she knew her stuff! She answered every question I asked and then some. I do have to say that a test drive with her was the best. She is fun, knowledgeable, informative and at the end of the drive we wanted to take her home with us! Not to slight Calab, he was an awesome salesperson and I will see him for my first service. Katie, I call her the “bells and whistles “ gal. She knows the technology up and down and is a delight. She makes learning the cockpit easy! I’ve purchased Mercedes from three dealers in Florida and from a Greenville SC dealership. None of them come close to this one in Asheville, NC. From sales floor to financing to service department (you have to meet Tony), to the free fresh cooked meals and free car wash! It just can’t be beat!!!! I’ll never trade anywhere else ever!!!

Scheduled an oil change for Dec 24 at 830. - 02Avalanche

Scheduled an oil change for Dec 24 at 830. Make the appt at least a week in advance. Received an email confirmation. Showed up at 815 to an empty garage. Sales manager came over to let me know the service dept was closed all day. I showed him the email conformation. He attempted to make calls with no luck. I left and drove a mile down the road to Hilbish Ford. They brought in the vehicle with no issues. I was going to make a new truck purchase with cash. I was a Chevy man. But as I was waiting on my vehicle oil change, a couple Ford trucks caught my eye. So I am converting to Fords. Congrats Hilbish. You earned my business. Sorry Marburger. I understand mistakes. But in a week you could not catch this mistake.

Service was provided promptly. - mscollins0453

Service was provided promptly. Transportation was provided. Jeremy was courteous and polite. I will continue to use them for future service.

Hi, I purchased a car today from Mark Ficken, an RX 350, - maureenmchenry6

Hi, I purchased a car today from Mark Ficken, an RX 350, 2018. My salesman was Nick & he was by far a top notch gentleman, professional, honest & very helpful! I would recommend him to anyone! He was a pleasure to work with & I know he is a big asset to your dealership. Thank you again for making my day stress free! Sincerely, Maureen McHenry

I always see Shawn Millsaps and he is extremely helpful - lrogers02

I always see Shawn Millsaps and he is extremely helpful and takes great care of me.

Outstanding service. - dram5.7l13

Outstanding service.Tech’s are well trainned. Service writer staff is very good at there jobs.Kept me informed always.Loaner car was fueled and clean ready to go.Parts dept is very competitive with aftermarket parts.The dealership is well maintained and the restrooms are well cleaned.I wish to Thank all of the staff who worked on my problem.Just another great CDJR dealership…

My truck came from the Mooresville lot but the Hickory - Trc

My truck came from the Mooresville lot but the Hickory sav-a lot did the sale. I had a wonderful salesman.I was told they do the best inspection on all the vehicles that they sell. Well my truck was sold to me with wore front tires like the truck was out of line. Didn’t offer to change the tires. I should have changed my mind about buying from here but I didn’t and I was so excited about the truck having remote start so the next day after buying the truck I tried starting my truck when I was inside my house but couldn’t get it to start. I called Randy Marion cause I thought it would be covered under the 3 mo or 3,000 mile warranty. I was told NO that wasn’t under the warranty but they would pay for the diagnostic test to see what’s wrong with it but I’d be responsible for getting it fixed . This wasn’t a cheap truck . So xxxx NO I’m not a happy customer this should be their responsibility I found out the next day after the sale of this truck that the remote start didn’t work it’s not like I broke it and wanted them to fix it. So if you do buy a vehicle from any of the Randy Marion’s make sure everything works before leaving their lot cause they can’t be doing the best inspection on their vehicles if a mechanic didn’t notice the remote start didn’t work . This is just my experience & opinion..

Just bought a van from them. - keith.24.thompson

Just bought a van from them. The salesman was very pushy and seemed to be in a hurry. After I got home I started checking the papers I had signed and seen they had charged me more than what Carfax had it listed for. So don't do like me and trust these people. If you deal with them check everything because they are not trustworthy. BEWARE!!!!

Lamont was such a huge help in making this process - amber

Lamont was such a huge help in making this process easier. He was really patient, honest, and knowledgeable. Even with several technical difficulties, he wasn’t letting us leave without getting the perfect car for us. He was able to get us exactly what we asked for and was happy to do it. I would recommend him and this dealership to anyone!

Labor cost outrageous. - Disappointed customer

Labor cost outrageous... For 6 hours over 1k Parts $230... Never again. Looking for somewhere else that will not rob me blind..

Excellent Dealer and a pleasure to do business! - Adam

Excellent Dealer and a pleasure to do business! I’ve bought 3 cars from Greenville Toyota to date and it’s always been a great experience. Ricky Atencia helped me with my last two purchases and he is hands down the best! He goes out of his way to provide excellent customer service and is extremely knowledgeable of all of the products. Highly recommend Ricky and Greenville Toyota if you are in the market for a new ride!

They were professional and made it their job to get to - JB

They were professional and made it their job to get to know our personal family needs and situation.

It was a great pleasure they were very helpful with my - Lesapannell68

It was a great pleasure they were very helpful with my purchase Dwayne brigs great sales person

Great buying experience without any sales pressure. - krauseclytn

Great buying experience without any sales pressure. Sales person and sales managers were extremely polite and professional. This was our fourth Hyundai vehicle and will continue to purchase from this dealership in the future. Thanks

Sales and contact staff were very honest and open and - MidnightVoice

Sales and contact staff were very honest and open and helpful. Very professional indeed. I have just ordered and bought a new hybrid Sportage from them, and everything was smooth sailing. I cannot yet comment on the service department as I have not used them. I did compare several dealers in the area (3 others as well as University Kia) before making my choice, and consider this the best of the bunch from which to buy a car.

Quick response to my inquiries and friendly but - BillyAG

Quick response to my inquiries and friendly but professional service throughout my car buying experience. Would recommend them to anyone.

I’m a very happy customer, this is a great dealership. - bzanski

I’m a very happy customer, this is a great dealership. Very well appointed, excellent service. Brendan helped me and I felt very good about his guidance. Thank you!

What a wonderful car buying experience! - Barbara M

What a wonderful car buying experience! I never thought I would say that about vehicle shopping. I have never had a great experience when car shopping. My past experiences were that they kept you there for hours and tried to browbeat you into a decision or agreeing to their prices or terms. BUT THIS experience with Andy Shaw Ford and specifically with Dustin Shuler was ABSOLUTELY PERFECT! Dustin was no stress, no hassle. He gave us a very fair price for our trade in and then we did the financing and was out of there in less than an hour with a beautiful new truck! When I am ready to buy my new Mustang in a few months, I will be back to see Dustin! Thank you so MUCH!

Just purchased a 2015 wrangler from them. - nathanielcates

Just purchased a 2015 wrangler from them. Greg my salesman the whole experience stress free. The whole staff made my wife and I feel like family. I will highly recommend this dealership to anyone.

Excellent experience at Genesis of Charlotte, purchased a - PickOne

Excellent experience at Genesis of Charlotte, purchased a car in less than 2 hours, on the promised and previously agreed terms. George was very helpful and walked me through the entire process efficiently and courteously, and in the end helped including with returning the rental car.

Charity was excellent to work with and did a great job - packman

Charity was excellent to work with and did a great job and i would consider buying from her again.

Great, knowledgable, helpful, and patience! - janelletmorrison

Great, knowledgable, helpful, and patience! I’m very pleased with my experience! I will be back!

This dealer is great to work with no pressure and was - Happy Hiester buyer !

This dealer is great to work with no pressure and was worth the trip to Lillington

Dealership is very professional and customer focused. - bkruss

Dealership is very professional and customer focused. Service department kept me up to date of my vehicle repair process

Oh what a great place NOT to buy a car…. - mike.conway

Oh what a great place NOT to buy a car…. Don’t every think of making a financial deal with Randy Marion used cars. Looked at cars Earlier this week, went back today to finalize the car purchase. I directly as the sales person how do I pay you/dealership…. Direct deposit, bank check, etc. Sales person told me “No, personal check or cash was acceptable”. Strange I must say. I told him I would not be paying cash and needed the bank routing numbers. Again he said no check would do. Given a pass to test drive the car until 6:00pm I returned around 4:00pm. Several people greeted me wanting wanting to know where I had been? My car I was buying had been sold to someone else and I was SOL. MUST say what a professional dealership do not to step foot in RANDY MARION Save a Lot, Hickory NC.

I highly recommend Cloninger Ford to anyone looking for a - Kellkell181

I highly recommend Cloninger Ford to anyone looking for a vehicle. My salesman, Chris was amazing. Customer service is outstanding and everyone there is very knowledgeable and willing to go that extra mile! It is not your typical car bui g experience, it was smooth and didn't take hours to make something happen!

Do not get your vehicle from thir it's a set up had the - TJ 86

Do not get your vehicle from thir it's a set up had the worst experience ever it's not cool how they do costumes

Very friendly and helpful. - bigdaddy329

Very friendly and helpful. My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not buy a vehicle out of another state anymore. I was told the SUV was in good shape. I was sent a video that didn't show me rust and dents. The day I received the Escalade, there was rust on the rear fender, the corner panel, and front fender. Also, the tailgate doesn't work, and A/C compressor is bad. I understand when it is AS IS. But wow, when you lie to get a sale, that's bad. If I was told what was wrong, I would have never brought the Escalade. Now I'm spending more money I didn't expect to. Now it's sitting because the 30 day temp plate expired. I'm waiting for PA to send me a plate.

Charlie was great and very communicative. - brmcelr

Charlie was great and very communicative. Had the car my daughter's been looking for and shipped to Pennsylvania for us. Would definitely recommend.

It’s not good won’t let me use it at all it’s too much - Bobbymouz1095

It’s not good won’t let me use it at all it’s too much too look at a car