Deacon Jones Ford Lincoln

I had the best experience. Maria truly took her time to walk me through every step. Everyone was super kind and willing to help. I truly appreciate everything they did for me t Maria truly took her time to walk me through every step. Everyone was super kind and willing to help. I truly appreciate everything they did for me to have an amazing experience. More

Great place to buy a vehicle. Good prices and friendly staff. I did not feel like they were trying to force you into a car. They seemed to want to provide quality service, instead Good prices and friendly staff. I did not feel like they were trying to force you into a car. They seemed to want to provide quality service, instead of push a product. We came in late and they were more than willing to stay after hours knowing already that we were not buying a car that night. Good crew all around! This was the first dealership that I went to that I actually had a pleasant experience while shopping and then purchasing a vehicle! More

All of the staff that we encountered were friendly and knowledgeable. We were treated with respect and professionalism. knowledgeable. We were treated with respect and professionalism. More

A good experience, worth a visit for your car buying experience. This was my first time and I would go again. experience. This was my first time and I would go again. More

I took my car to be serviced for a recall. Later in the day I get a call to say the mechanic started to do the work and then said “there was a stop on it “ it made absolutely no sense no sense Later in the day I get a call to say the mechanic started to do the work and then said “there was a stop on it “ it made absolutely no sense no sense. When I got there to get clarity on it , it was STILL not explained in a way that was clear. When I mentioned to the service tech about the reason is was recalled and the emissions he said “it’s a 2014, it’s been ok this far” and then asked if anything else was going on with my car and finally said you’ll have to wait to get another letter. It DID not sound right and I cannot get anyone on the phone with the number on the. Recall letter. But will continue trying. Every recall letter that I’ve had, has been resolved and I’m not happy at all. More

David was the tech that solved the issue. He was knowledgeable and patient with me. He was knowledgeable and patient with me. More

Had to have an oil change in my F150 and it was once again a great service experience again a great service experience More

Vehicle in shop for ~11 days, nearly $3k in repair work, ZERO communication after initial drop-off. I had to call them for status updates, and though I've repeatedly given them the correct contact info, t ZERO communication after initial drop-off. I had to call them for status updates, and though I've repeatedly given them the correct contact info, they continue to treat the secondary contact info as the primary, to the point where I ended up getting my vehicle back the day after the work was completed as apparently they called the secondary number once, no one answered as they were not expecting the call, and then they went about their other business, I guess. More

Our total experience with our recent purchase of a new Ford Explorer was awesome from beginning to the end. We were treated like family, and we are completely satisfied. Ford Explorer was awesome from beginning to the end. We were treated like family, and we are completely satisfied. More