Mercedes-Benz of South Charlotte

I brought my 35,000-mile Mercedes-Benz van in for major transmission and HVAC issues. This isn’t the first time it’s been in the shop—we’ve already had repeated problems with a door that kept breaking. transmission and HVAC issues. This isn’t the first time it’s been in the shop—we’ve already had repeated problems with a door that kept breaking. I’m hopeful the transmission issue has finally been resolved, but the dealership refused to repair the HVAC problem because the warranty had expired by only a couple of weeks. They also told me the tires needed to be replaced, even though all four were replaced just six months ago. They wanted to charge me over $1,300 for what I believe should have been a warranty repair, and when I declined, they still charged me a diagnostic fee. I understand warranties have limits, but given the vehicle’s low mileage, the number of problems we’ve already experienced, and the fact that the warranty had only just expired, I expected better customer service and some goodwill. Unfortunately, that wasn’t my experience, and I can’t recommend a company that wasn’t willing to stand behind its product or work with a loyal customer. More

Great communications, David was great. . They made it an easy process to purchase the vehicle. Jonathan made syncing with tech package seamless. . They made it an easy process to purchase the vehicle. Jonathan made syncing with tech package seamless. More

Would highly recommend purchasing or leasing your next vehicle here! Experienced and customer focused staff. Charlie is exceptional! vehicle here! Experienced and customer focused staff. Charlie is exceptional! More

I was looking for a late model, low mileage GLE 450 and Gary Childers helped me find just the right car! Many thanks to Gary and his team at Mercedes Benz South Charlotte for providing a great customer ex Gary Childers helped me find just the right car! Many thanks to Gary and his team at Mercedes Benz South Charlotte for providing a great customer experience. Jim H. More

David Rodriguez is the best in the business. I had an awesome experience at the dealership. Strongly recommend! I had an awesome experience at the dealership. Strongly recommend! More

Darius is an exceptional car salesperson who consistently exceeds expectations. He is highly professional and has extensive knowledge of various vehicle models. His pleasant demeanor and genuine care create exceeds expectations. He is highly professional and has extensive knowledge of various vehicle models. His pleasant demeanor and genuine care create a welcoming atmosphere for me. During my interaction, he made me feel like a part of his family, demonstrating personalized attention. After purchasing my new car, I felt a bit uneasy about driving alone, but Darius kindly took the time out of his busy schedule to drive me home, ensuring I was comfortable and safe. Darius's integrity, expertise, and kindness truly make him a standout in his field. More

MB South Charlotte is a great dealership. Everyone we meet was friendly and helpful without being pushy or overbearing. Everyone we meet was friendly and helpful without being pushy or overbearing. More

We had a great experience with Gary Childers. His knowledge and experience shines. I highly recommend his expertise! His knowledge and experience shines. I highly recommend his expertise! More

David wasa wonderful guy to work with. He was very nice and passionate with giving me what I was looking for. He was very nice and passionate with giving me what I was looking for. More