12 North Carolina Mercedes-Benz Dealers

They took care of me quickly and effectively. - Tocameron44@gmail.com

They took care of me quickly and effectively. All the staff, especially Mark Stomp that took care of me were excellent in their care and service. I feel that I got a quality product that I can trust and value and that any future needs that I have regarding the car I purchased will be effectively and efficiently addressed.

Carol Yost is my service representative and she is - Malcolm8137

Carol Yost is my service representative and she is Fantastic! Unfortunately I do not have the mechanics name but he did an equally marvelous job. Thanks to both of them for diagnosing and fixing my problems. Car runs like new again!!

Recently brought in my vehicle for an oil change. - Mmedero76

Recently brought in my vehicle for an oil change. The dealership was clean and comfortable waiting area. Thank you to Daniel Rollins who took great care of my vehicle.

My experience with Mercedes Benz of S Charlotte was - J Middleton

My experience with Mercedes Benz of S Charlotte was nothing short of amazing! I traveled over 200 miles to make my purchase and wouldn’t have even considered another dealership

NO NO NO NO NO NO NO NO NO NO NO NO NO NO no - oldeesgm

NO NO NO NO NO NO NO NO NO NO NO NO NO NO no

I always take my car to Mercedes of Northlake for - Mmcglew53

I always take my car to Mercedes of Northlake for service. Everyone is friendly and professional. They are top notch, and Christian makes sure I understand any work which has been done or needs to be done in the future. Thank you for everything you do!

I love working with Darrell. - bglaughlin

I love working with Darrell. He is a true professional and whatever needs to be corrected on my new car is completed with speed and efficiency. He is always courteous and pleasant. He makes visiting the showroom a true pleasure.

Great place to get a vehicle it is easy. - treelimb9800

Great place to get a vehicle it is easy. Everyone is really professional and help with a smile on their face

Bought my first MB here in 2020. - neveranothermercedes

Bought my first MB here in 2020. Sales guy was great. Service department is not. Overall cannot be trusted, unfortunately. They'll hold your vehicle for days before even starting to work on it; lie about services performed; and are unable to diagnose and fix basic problems like a leaky coolant and a blown fuse on the 9V outlet. But, worst of all, when the new vehicle you buy from them is discovered to have serious problems, and it's still under warranty, they'll gaslight you and tell you that is nothing is wrong. 4 alignments and 5 tires replaced in first 36k... no help.

During a scheduled service late Summer I was informed - longhorn8359

During a scheduled service late Summer I was informed that I needed new brakes and rotors. I scheduled an appointment and was shortly informed that "somehow" not all the parts were available. I was ASSURED that the parts would be available in 3-4 days. I scheduled ANOTHER appointment in 10 days. Yesterday, I get to the dealership and after 20 minutes was ONCE again told that the parts weren't there. I'm NOT retired and have to take time off from work to get service done. Hence, my patients at the VA I work at were NOT seen. Why didn't anyone at the service department call me beforehand, twice, to let me know about the lack of parts???? I no longer have a trust or faith with this dealership and plan to take my vehicle elsewhere for service/repairs and any potential future purchases. Shame on you! Mercedes-Benz of Winston-Salem

Crisp and efficient. - Lambogirl77

I have always been pleased with both their service and parts department. I highly recommend them! They get things done quickly and they are very customer service oriented.