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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
969 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 969 reviews

April 21, 2026

Had a great experience buying my AMG GLE 53 from Hendricks Mercedes Benz Dealership. My sales person (Morgan) did a excellent job thought out the process. I would like to thank the entire Hendricks More

by tryvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you so much for the high star-rating! We are always here for your automotive needs!

April 21, 2026

I purchased a new Mercedes GLE. Hendrick Mercedes is an excellent dealership, with great customer service. Salesman Justin was terrific, very helpful. I would definitely recommend H More

by Wb13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Obregon
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Wb13, thank you for the high rating! Big thumbs up!

April 21, 2026

I got my car serviced recently, and I asked for John as my adviser. There is a very good reason for this, as John has helped me before and got my old Sl 63 back into shape. This time was if possible even More

by T Hessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Derrico
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.

April 20, 2026

Savannah is very professional and most important honest. She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend h More

by RN-Spragion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Kummelman
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rn-Spragion, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2026

The dealership is always immaculate. The service is top tier. They have a reputation for excellence. More

by molane26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Reeves
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We really appreciate this positive review! Thanks so much!

April 10, 2026

I have had a wonderful experience with Hendricks Mercedes service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. More

by carltonbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 15, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Carltonbro, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2026

The dealership is excellent…great customer service, clean and very professional. An extremely pleasant experience. More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Apr 15, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Roxy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2026

Clean, friendly, helpful, very accommodating and easy to work with from start to finish. The sales and management are wonderful More

by agulizio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 11, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Your great rating means a lot to us at Hendrick Motors of Charlotte - Mercedes-Benz, and we appreciate you taking the time to leave us this review! Take care!

April 01, 2026

I’ve never had a better customer service experience than I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, hones More

by alvardavalos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Aumuller
Apr 03, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Alvardavalos, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Alvardavalos, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear Tom delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2026

Of course, exceptional vehicles, but also top-notch service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. T More

by BMWow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - Service Advisor: 5 stars!
Mar 30, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bmwow, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

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