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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
577 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 577 reviews

April 13, 2026

This was one of the best car buying experiences. From the moment I walked onto the lot, there was absolutely 'no pressure'. The salesman, TJ Adams, took all the time to help me even though I wasn' More

by ma23kids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tahja (TJ) Adams, Emauel Matthews
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April 06, 2026

Cheryl Bowen delivered an excellent, transparent, and professional experience, while Rosa Berdecia was professional but lacked clarity and pushed bundled packages. More

by jamesf.hawkins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowen, Sales Person:Rosa Berdecia, Financial Officer
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Apr 07, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your feedback and recognizing Cheryl Bowen for her excellent and transparent service. Your comments help us better understand our customers' experiences. We value your insights and are grateful you chose Mercedes-Benz of Fayetteville.

April 04, 2026

The salesman name Connor was very professional in making my experience easy and fast I want to give him a very big thank you. 😊 More

by Luvn good
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
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Apr 06, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your positive experience and for recognizing Connor’s professionalism. It’s wonderful to hear that your visit was both easy and efficient. Your kind words are truly appreciated.

March 30, 2026

Had a great experience purchasing my Mercedes here. Everyone I came in contact with was very friendly, knowledgeable and professional. I would highly recommend this dealership if you're looking for a l More

by aybunnyrabbit98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Chistopherson
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Mar 31, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your positive experience and for recommending Mercedes-Benz of Fayetteville. It’s wonderful to hear that our team’s friendliness, knowledge, and professionalism made your visit memorable. Enjoy your new Mercedes!

March 14, 2026

Great great great great great great great great great greatg great great great great great More

by bwest002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty
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Mar 16, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for your enthusiastic feedback! We’re delighted to know you had such a positive experience with us and truly appreciate you taking the time to share your thoughts.

March 09, 2026

The entire process was easy and pressure- free. The focus on customer service was evident. More

by Pleasant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mingledoff
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Mar 10, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your positive experience and highlighting our commitment to customer service. We're glad the process felt easy and pressure-free, and we appreciate your feedback.

March 05, 2026

Sales manager was young but knowledgeable and eager to help. Explained and answered all questions directed to him. He had a very friendly, professional, and open personality. More

by Sparsons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
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Mar 06, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your positive experience and kind words about our sales manager. It’s wonderful to hear that you found the team to be knowledgeable, friendly, and professional throughout your visit. Your feedback is truly appreciated.

February 26, 2026

The office is very clean. The team members are very courteous, welcoming and professional. They acknowledge and great you including Greg the General Manager. More

by Mercy Castro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Caccavale, Rosa Berdecia, Korral
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Feb 27, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your experience and highlighting the courtesy and professionalism of the team. It’s wonderful to know you felt welcomed and appreciated by everyone, including Greg. Your kind words about the cleanliness of the office and the warm atmosphere truly mean a lot.

February 09, 2026

Drop off is always easy and quick and my service was great. Tommy was super nice and helpful! More

by Jozyg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Feb 10, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your experience and for your kind words about Tommy. It's wonderful to hear that the drop-off process was smooth and that you received great service. Your feedback is truly appreciated.

January 29, 2026

TJ went above and beyond to make my experience rewarding. I will be sending referral to TJ. More

by unlimitedaccess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jan 29, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the great feedback. We’re glad TJ went above and beyond to take care of you. We truly appreciate the referrals and look forward to helping you again.

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