104 New York Volkswagen Service Centers

Clean, honest and professional service. - mmacrae

Clean, honest and professional service. Heather is lovely to work with and is great with communication.

John, Tina, & Tami were all excellent right from the - ALLINAJACOBS

John, Tina, & Tami were all excellent right from the start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will definitely be loyal to NYE!

Was great to work with the service team at Matthews on - JCOL

Was great to work with the service team at Matthews on the Parkway. Thank you John

Jasmine she was very nice and very helpful and very body - JLAN52

Jasmine she was very nice and very helpful and very body there was friendly and the service was good

Excellent customer service. - P.ebert620

Excellent customer service. The staff was very helpful and their priority was getting my problem fixed immediately

Recently completed the 20k service on my Atlas. - Posmith1

Recently completed the 20k service on my Atlas. Once again, the service team and technicians performed flawlessly. Kenny estimated 90 minutes to perform the 20k and the few items I requested, and the techs had me out in about 75. Shannon completed my paperwork and had me on my way. Car was clean, service performed as expected, and I was back on the road. HVVW continues to be my go-to establishment for my automotive needs. Thanks to all once again.

I had a fantastic experience working with Pablo at - Gvalela1231

I had a fantastic experience working with Pablo at Volkswagen. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. Pablo made the car-buying process smooth and stress-free, answering all my questions with patience and professionalism! I never felt pressured, which I really appreciated. Pablo went above and beyond to make sure I was comfortable and confident in my decision. I highly recommend Pablo to anyone looking for a new or used car—absolutely top-notch service!

This dealer is awesome. - Maggie123

This dealer is awesome. They have amazing customer service in the service department. The Service Manager, Frank goes above and beyond to make sure that everything goes smooth with your car. Chris, one of the service advisors, makes sure your appointment is on time and that everything is ready when you arrive. Also, Lee greeted me when I arrived for service and already knew why I was there for and he made sure that I knew where I had to go while I was waiting for my car and that everything went well and directed me to my loaner car I would definitely recommend this dealer for anyone that needs service, whether you have a VW or any other brand of vehicles. If you want to have great service you have to go to VW of Nanuet

We traveled to the area from Maine for Christmas with - BivalveGal

We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you

Everyone that I have dealt with in service had always - rkrios031

Everyone that I have dealt with in service had always been great friendly and professional

My visit to Bayside VW Service Center on December 19th - Milimir

My visit to Bayside VW Service Center on December 19th went very smoothly from the start to the finish. Service Advisor Giuseppe Coppola was very courteous and helpful. He texted and called to keep me up to date, they sent video to share information about the process, provided car service to take me home after I left my car in the Service Center and the next day again to get me to the Service Center when my car was ready. Being loyal to Volkswagen for more than 40 years made my experience even more enjoyable.

This is my 4th vehicle I bought from East Hills all - Brendan

This is my 4th vehicle I bought from East Hills all because of the great service department. I live in Nassau Country and drive an hour each way to Sayville just to get my car serviced. Bill and his staff are knowledgeable, friendly, courteous. If it were not for their service department I would would not have bought my 2nd, 3rd and 4th vehicle from them. Keep up the great work!!

Have had some warranty work done recently on a new 2024 - sreynold1

Have had some warranty work done recently on a new 2024 Tiguan on a few areas of exterior that was transport to dealership damage. A few scratches and some window trim replacement. Joe was great about resolving these things with no hesitation to resolve. The communication and work completed all went very well. Joe is very customer oriented and his service advisor team along with the on site detail shop follows his lead on this approach. Not my first newly purchased VW but first from Ide. I would purchase my next VW at Ide.

Confident and professional service. - Intpar

Confident and professional service. Nice attention to detail, quality work. Thanks a lot! Certainly will be back!

This review is for your service department. - Evie

This review is for your service department. Ryan O'Flaherty is a superb service agent. I recently got my 2016 golfsportswagon waterpump replaced and he called my extended warranty provider and explained everything that was being done to the car and how it was covered. This may seem silly but after going to mid hudson volkswagen and having the service person refuse to call and xx me about what my problem was I am glad I drove 40 min out of my way to Compass. Thank you again Ryan and I be back for my oil change.

Great job by Jose Velasquez in the Service Department - frankiejo_63

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee

Always professional and courteous. - rbhoffman-condor

Always professional and courteous. Everything is explained, A1 workmanship and the free car wash is a nice bonus.

Matt Murray was extremely helpful in helping me getting - Taha Waseem

Matt Murray was extremely helpful in helping me getting my car fixed. I highly recommend this service center. Will be going back to Matt if any other issues arise.

Considerate of my time. - prinzsjazmin

Considerate of my time. Kept me informed the whole time they had my vehicle. The video they shared after was awesome! I've never had such a good experience at a dealership.

Never had a problem. - dalpinoa

Never had a problem. Great service! Staff very pleasant to deal with. Highly recommend prestige

The Service you receive here is honest and professional, - ladyblvd2

The Service you receive here is honest and professional, closed but will return can't wait. They don't over price the work to be done on your vehicle.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

Very valuable Volkswagen repair service car owners I have - ustaali

Very valuable Volkswagen repair service car owners I have a 2021 VW ID4 electric car. I bought it with 2500 miles on it and I took the car to the service more than six times. The car's electric motor was not making any noise at 56th Street Brooklyn. They replaced a part for $1600. We said okay, okay. A few days later another light came on. I went to Brooklyn Volkswagen again and they checked and said there was a small battery in the electric car. They said it was not working and replaced it three days later, the same light. The electric system was not working. It came on again at Brooklyn Volkswagen. I brought it in and they ran diagnostics, this time it was a high power battery. They said my car had 45,000 miles and they said they couldn't do it for me. They said they didn't have an electrical engineer and told me to go to Bayridge Volkswagen. I went and bought a Radovi first and went 10 days later. They said they couldn't do it for me and said to go to Long Island Platinum Volkswagen. I called and made an appointment and went two weeks later. Okay, they looked at it and made a check and then charged me $259.00. I asked why they weren't changing the batteries. They told me my car had a TLC plate, but the warranty was 50,000 miles. That's how many TLC plate cars have. Did you see the miles on the car? Why didn't you tell me? Platinum Volkswagen lied. But why did you say 100,000 miles when you bought the warranty? You say 8 years. I bought the warranty and paid $2600.00 extra. Is this possible? Why didn't you tell me? I said I would put a TLC plate when I bought the car. Brooklyn Volkswagen is hostile to me here. Since you don't understand, why did you change the small batteries in the electric car? They made me waste my time. Bayridge Volkswagen spoke honestly. The name was edi. A nice mechanic will help me now. I'm looking for a lawyer from Volkswagen USA. Thanks for making a secret. Ali Kondakci 3322621439 Best. Service straight talking no lies bayridge Volkswagen service thanks