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Paul Mitchell
Paul Mitchell at Smithtown Volkswagen
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Paul Mitchell

Service Manager

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.7
40 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English English

4.7

40 Reviews

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40 Reviews of Paul Mitchell

June 06, 2024

Dealership Rating
Employee Rating

Very nice to work with. They communicate well with me and did a great job! More

by scoobyj
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Stephanie Lopez , Jasmine

Helpful
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Jun 06, 2024

Smithtown Volkswagen responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that communication was smooth. We appreciate your feedback and look forward to assisting you again!

May 24, 2024

Dealership Rating
Employee Rating

Great experience! !! So good!! Knowledgeable techs and i was out early! Definitely would trust my VW here More

by andrewccolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner

Helpful
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May 28, 2024

Smithtown Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that you had such a positive visit. Our knowledgeable technicians strive to provide efficient service, and we're glad you were able to get out early. We appreciate your trust in us with your VW and look forward to serving you again!

May 03, 2024

Dealership Rating
Employee Rating

I’ve been going to this dealership for many years now and they couldn’t be more accommodating. Alway friendly and informative. More

by beachglo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner

Helpful
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May 03, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

May 02, 2024

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Employee Rating

Very excellent experience and professionals I’m extremely happy & satisfied. , I can’t wait till I come back for more service. More

by TONY652009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Stephanie Lopez

Helpful
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May 03, 2024

Smithtown Volkswagen responded

We're thrilled to hear about your excellent experience! Providing top-notch service and ensuring customer satisfaction are our priorities, and we're delighted that you're extremely happy and satisfied with your visit. We look forward to welcoming you back for more service in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us!

April 29, 2024

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Employee Rating

THE SERVICE REPRESENTATIVE WAS POLITE, COURTEOUS, COMPETENT AND PLEASANT TO DEAL WITH....HE MADE ME FEEL IMPORTANT More

by PATRICK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 29, 2024

Smithtown Volkswagen responded

Thank you for sharing your feedback with us. We're delighted to hear that our service representative provided you with polite, courteous, and competent assistance. Ensuring our customers feel valued and respected is a top priority, and we're glad to hear that you felt important during your interaction with us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!

April 24, 2024

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Employee Rating

The service employees took me in right away even thought I didn't have an appointment. They were polite and helpful More

by JSPATARO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

Helpful
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Apr 25, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive experience with us. We're glad to hear that our service employees were able to accommodate you promptly, even without an appointment. Providing polite and helpful service is our priority, and we're pleased that we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

March 30, 2024

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Employee Rating

Great job on my oil change and first service The technician did a great job of taking care of my car More

by wbuess1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 02, 2024

Smithtown Volkswagen responded

Thank you for your positive feedback regarding your recent oil change and first service with us. We're delighted to hear that our technician provided excellent care for your car. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

March 26, 2024

Dealership Rating
Employee Rating

Workers were extremely helpful and inviting easy to talk to and answered every question of kine More

by MP6254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Stephanie Lopez, Nick Weiner

Helpful
Report | Print
Mar 27, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words and we look forward to seeing you again soon!

March 17, 2024

Dealership Rating
Employee Rating

Noah was very helpful and friendly. The service was quick and efficient. They got me in last minute for an emergency issue with my car and solved it rapidly. More

by VINCENTANTHONY769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Soto, Noah Reed

Helpful
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Mar 18, 2024

Smithtown Volkswagen responded

Thank you for your positive feedback! We're delighted to hear that Noah provided you with helpful and friendly service during your recent visit. Our team strives to ensure quick and efficient service, especially during emergency situations, and we're pleased we could address your car issue promptly. Your satisfaction is our priority, and we appreciate your trust in us. Please don't hesitate to reach out if you need anything else in the future!

March 14, 2024

Dealership Rating
Employee Rating

My overall 4 star would have been 5 if it specified Service ( sales being the deduction) The new Service Manager has won me over and Noah continues make the service experience something that is truly More

by BOBSPATES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

Helpful
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Mar 15, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your feedback with us. We sincerely appreciate your overall positive rating and are thrilled to hear that our Service Manager and Noah have made a positive impact on your experience. We look forward to seeing you again soon!

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