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NYE Volkswagen - Service Center

Rome, NY

4.8
61 Reviews

61 Reviews of NYE Volkswagen - Service Center

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June 09, 2024

Personal attention was very important, the staff was over the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and w More

by BBEACH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Guzzardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Fast and quick service, the people at NYE are great and always helpful. I will always go back More

by glen12345garnsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Guzzardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

As always, everyone was friendly, helpful and courteous when I brought my car in to be serviced, My car was covered from being parked under a tree and one of the men in the service department (I believe it More

by LOVEJOY988
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Everyone was very nice and helpful and explained what was going to be done to the car More

by DDEHIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

As always great service! Knowledgeable and well trained staff, respectful, and communicate well about my vehicle and anything it may need. My whole family brings our cars her More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Guzzardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The service center was excellent. They brought home and picked me up when my car was going to take a few hours to repair. More

by JOANNEM99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
June 02, 2024

Pleasant scheduling. Quick, friendly service. Overall, a great first experience. I look forward to returning in the future. More

by msklabis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 29, 2024

Great service every time I’ve been there! Will definitely go back for future service! More

by chrisbeasock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Guzzardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Took me in for an emergency repair on short notice and got me in and out in record dime. Really appreciate it. More

by WTHICKSTUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not on list, can't remember
May 29, 2024 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2024

Courteous kind. Happy. Always going the extra mile with never a bad attitude. Know what they’re doing More

by jen.boulanger12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Guzzardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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