20 New York Mercedes-Benz Dealers

A pleasant experience. - ericraheemsmith

A pleasant experience. Victor was professional and the leasing process was smooth. New showroom was impressive. Our first time leasing a Mercedes. We are glad MB of GB helped us make a great decision.

Julius rocks he knows his tech. - DJM

Julius rocks he knows his tech. He is a patient professional who oozes out knowledge on the Mercedes brand . I suggest you give this man a raise before I hire him. Thank you from new buyer DJM and SEM your are most helpful sir

I had such a great experience working with Hank when - Nicolevelasquez20077

I had such a great experience working with Hank when buying my Mercedes. From the very beginning, he was incredibly kind, patient, and never pushy at all. He really took the time to help me find the right car and made sure I felt comfortable and happy with every step of the process. What I appreciated most was how much he genuinely cared that I was satisfied — not just before the purchase, but even after. He checked in to make sure everything was perfect with my car and that I was loving it. And I truly do — I absolutely love my new car and couldn’t be happier! If you’re looking for someone who is honest, helpful, and truly wants the best for you, I highly recommend Hank. I’ll definitely be coming back when it’s time to get my mom a car too!

My salesman Fred Gruber is excellent! - Jkay40624

My salesman Fred Gruber is excellent! I have leased several cars from him over the years. He is very patient and helpful to me and my husband. Rob in service is also very helpful.

I went in for my first service on my 2025 GLE. - JBzez1985

I went in for my first service on my 2025 GLE. John Ciccotelli is always a pleasure to deal with and always gets the work done quickly and correctly. The rest of the staff at the service department is always friendly and helpful.

Helms Bros provides a top-tier customer experience, - megcleary30

Helms Bros provides a top-tier customer experience, strong leadership, and a team that really enjoys helping people. From start to finish the process was simple, friendly, and handled with professionalism and care. Wouldn't go anywhere else. Definitely recommend.

Vishnu is very respectable and treats me and my family - Mustakeen K

Vishnu is very respectable and treats me and my family with great care whenever it comes to getting a great deal. Highly recommend!

Omar was absolutely terrific. - russell.lindberg

Omar was absolutely terrific. The loaner process couldn't have been any easier. The car war ready as promised with no surprises.

Very satisfying,with the sales person Richard he did a - Lushgjini

Very satisfying,with the sales person Richard he did a very good job, preparing everything for us and I have everything ready

George is fantastic to deal with. - GRG

George is fantastic to deal with. Personable, responsive and really listened to my needs, pointing me in the direction of the model that would work best. I am still in the early stages of replacing my car, but George will be my first call when I am ready.

when i took my s class in for service this past summer - Dr Dan

when i took my s class in for service this past summer mercedes-Benz of New Rochelle gave me an S class loaner. I liked the loaner so much that I asked them to let me know when it was for sale. That’s exactly what they did.

Just bought a sprinter. - bengthokanson

Just bought a sprinter. So far so good. Very professional. I only rid they gave me a little more for my trade.

Great experience, professional and very much supporting - CC

Great experience, professional and very much supporting definitely coming back and recommending them. Five stars !

I had previously had an Audi and decided to purchase a - rzillioxllc

I had previously had an Audi and decided to purchase a Mercedes. The staff, Jim and Gavin in particular were beyond professional and wise! I am truly grateful for their wisdom, guidance and patience as they explained everything simply and clearly and delivered my SUV without any difficulties! Bob Zilliox

Just bought my 2nd E 350 from them and Brian Haney was my - David B

Just bought my 2nd E 350 from them and Brian Haney was my salesman. I have always been pleased with their service which has been excellent and responsive. I was especially pleased with Brian. He is terrific. Very easy to talk to and deal with, pays attention to what you say and want and is a delight to deal with. He is certainly NOT your typical cars salesperson.

Great specialists prompt service no problem with a car - Nsmotrich

Great specialists prompt service no problem with a car loaner friendly stuff . very good experience.

Just kudos to Giovanni for a no fuss no muss buying - lyfrankb@gmail.com

Just kudos to Giovanni for a no fuss no muss buying experience. Everything went great from talking, texting with him, we did everything online and over the phone. After I get approved I test drove the car and signed the papers. I only spent less than an hour at the dealership. And also Victor (service dept.) who helped me during my car services. This 2 guys are professional and courteous.

It's less a Service Center and more a Storage facility. - mbcs

It's less a Service Center and more a Storage facility. Despite not having enough techs to do the work, they are clearly accepting lots of service appointments. Which might be acceptable if they gave an ETA on when your car will be ready, but they don't/won't. I'm certain the team has never had any soft skills training either. The nicest person I met was a young guy from the garage in the back. I feel sorry for the workers. It seems like an incredibly toxic workplace (women working reception referred to as "girls", everyone sour/annoyed). Avoid unless it's the absolute last resort. And then buckle in for a terrible and very long ride. You would be better served towing your car to CT...not a joke.

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.

Nope! - igopogo

Nope! My Service advisor flat out lied to me about my car. It was there for service for a week, I called and he said they were just buttoning it up and should be done tomorrow.... 3 days later I called the service manager. He told me they hadn't started working on it yet. Really bad.... The service manager just blew off that his advisor had lied about the car. Worst dealer experiece ever and.... The rally sad thing is I know the owner..... We play golf together sometimes......