20 New York Mercedes-Benz Dealers

A pleasant experience. - ericraheemsmith

A pleasant experience. Victor was professional and the leasing process was smooth. New showroom was impressive. Our first time leasing a Mercedes. We are glad MB of GB helped us make a great decision.

Julius rocks he knows his tech. - DJM

Julius rocks he knows his tech. He is a patient professional who oozes out knowledge on the Mercedes brand . I suggest you give this man a raise before I hire him. Thank you from new buyer DJM and SEM your are most helpful sir

Bill Mehrkens did a great job in guiding us to the right - donald

Bill Mehrkens did a great job in guiding us to the right car for us. We absolutely love the car and are grateful to Bill for all his help. Couldn't be happier. Great team and great dealership.

Another amazing experience with Mercedes-Benz. - BelleAsha86

Another amazing experience with Mercedes-Benz. I have been a loyal Mercedes-Benz customer for over 10 years, and it continues to be the service and quality that keep me coming back. As a busy entrepreneur, efficiency and professionalism matter to me. From the moment I got on the phone with Evan, he understood exactly what I needed and tailored the entire experience to fit my lifestyle. He was attentive, responsive, and made the process seamless from start to finish. Mercedes truly has a customer-centric approach, and Evan exemplifies that standard of excellence. He is one of the best representatives I have worked with over the years, and I am incredibly grateful for his support in getting me into my beautiful new Benz. A special shout-out to Vito as well, who personally delivered my vehicle and took the time to walk me through everything with patience and care. That level of attention makes all the difference. I couldn’t have asked for a better experience all around. Thank you to the entire team for once again reinforcing why I remain a proud Mercedes-Benz customer. Thank you Evan!

Helms Bros provides a top-tier customer experience, - megcleary30

Helms Bros provides a top-tier customer experience, strong leadership, and a team that really enjoys helping people. From start to finish the process was simple, friendly, and handled with professionalism and care. Wouldn't go anywhere else. Definitely recommend.

Everything was perfect friendly thankful to Jonu Sam for - Itorsoe

Everything was perfect friendly thankful to Jonu Sam for the support highly recommend for all your sales needs Inga

Victor was great. - paulchiorazzi

Victor was great. They purchased my Mercedes and found the vehicle. I was looking for kept in contact with me along the way and it was a seamless and a really great experience dealing with him and the dealership thanks, Victor.

Vishnu is very respectable and treats me and my family - Mustakeen K

Vishnu is very respectable and treats me and my family with great care whenever it comes to getting a great deal. Highly recommend!

George was amazing and very professional he is patient - Waleed Attia

George was amazing and very professional he is patient and made my purchase process amazing. I wish if there is better than 5 stars to give to him and his amazing team.

Jerry P was fantastic in that he was professional - Alexkaluti

Jerry P was fantastic in that he was professional informative and very upbeat and pleasant

when i took my s class in for service this past summer - Dr Dan

when i took my s class in for service this past summer mercedes-Benz of New Rochelle gave me an S class loaner. I liked the loaner so much that I asked them to let me know when it was for sale. That’s exactly what they did.

We walked into the dealership “just to look” and we fell - Gpres

We walked into the dealership “just to look” and we fell in love with the GLS. The dealership felt upscale and we were kindly greeted upon entering. We were immediately assisted by Jean. Ultimately we made the purchase that day after a test drive. Jean was great as well as Alan and Marianne! Neither was pushy but extremely knowledgeable! I would definitely recommend!

I owned a Mercedes, servicing and Repair with service - damilarejohn

I owned a Mercedes, servicing and Repair with service advisor EDWARD are always a great experience .

Just bought my 2nd E 350 from them and Brian Haney was my - David B

Just bought my 2nd E 350 from them and Brian Haney was my salesman. I have always been pleased with their service which has been excellent and responsive. I was especially pleased with Brian. He is terrific. Very easy to talk to and deal with, pays attention to what you say and want and is a delight to deal with. He is certainly NOT your typical cars salesperson.

Good professional experience working. - Max Mpoyi

Good professional experience working.make me happy.to work with Max manager of the G Mercedes Benz.

Great specialists prompt service no problem with a car - Nsmotrich

Great specialists prompt service no problem with a car loaner friendly stuff . very good experience.

Just kudos to Giovanni for a no fuss no muss buying - lyfrankb@gmail.com

Just kudos to Giovanni for a no fuss no muss buying experience. Everything went great from talking, texting with him, we did everything online and over the phone. After I get approved I test drove the car and signed the papers. I only spent less than an hour at the dealership. And also Victor (service dept.) who helped me during my car services. This 2 guys are professional and courteous.

It's less a Service Center and more a Storage facility. - mbcs

It's less a Service Center and more a Storage facility. Despite not having enough techs to do the work, they are clearly accepting lots of service appointments. Which might be acceptable if they gave an ETA on when your car will be ready, but they don't/won't. I'm certain the team has never had any soft skills training either. The nicest person I met was a young guy from the garage in the back. I feel sorry for the workers. It seems like an incredibly toxic workplace (women working reception referred to as "girls", everyone sour/annoyed). Avoid unless it's the absolute last resort. And then buckle in for a terrible and very long ride. You would be better served towing your car to CT...not a joke.

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.

Nope! - igopogo

Nope! My Service advisor flat out lied to me about my car. It was there for service for a week, I called and he said they were just buttoning it up and should be done tomorrow.... 3 days later I called the service manager. He told me they hadn't started working on it yet. Really bad.... The service manager just blew off that his advisor had lied about the car. Worst dealer experiece ever and.... The rally sad thing is I know the owner..... We play golf together sometimes......