Mercedes-Benz of Rockville Centre

This is my third purchase from MBRVC -in particular Bill Mehrkens - and they are an absolute pleasure to deal with. From sales to delivery, I think they are the premier Mercedes Benz dealership around. High Mehrkens - and they are an absolute pleasure to deal with. From sales to delivery, I think they are the premier Mercedes Benz dealership around. Highly recommended ! More

I recently purchased a brand new car from Mercedes, and I couldn’t be happier with the experience. From start to finish, the customer service was exceptional. Julian, my salesperson, was incredibly knowledge couldn’t be happier with the experience. From start to finish, the customer service was exceptional. Julian, my salesperson, was incredibly knowledgeable, patient, and attentive. He took the time to understand exactly what I was looking for, answered all of my questions without any pressure, and made the entire process smooth and enjoyable. His professionalism and friendly approach really stood out. Nicole, the finance manager, was equally impressive. She explained everything clearly, made sure I was comfortable with all the details, and handled the paperwork efficiently. She made what can often be a stressful part of buying a car feel easy and straightforward. Overall, the team made this a seamless and positive experience. I highly recommend working with Julian and Nicole if you’re looking to purchase a vehicle—they truly go above and beyond for their customers. More

Bill Mehrkens was fabulous and found me the car I had been wanting. He made securing the lease and my old trade in seamless! been wanting. He made securing the lease and my old trade in seamless! More

Excellent customer service and No need to negotiate You will get the best price first You will get the best price first More

Elenita Talusan was amazing in expediting the car of my wife’s dreams. She was professional and very knowledgeable. In the process from ordering the car to delivering it in a timely manner from start to f wife’s dreams. She was professional and very knowledgeable. In the process from ordering the car to delivering it in a timely manner from start to finish was the easiest & smoothest transaction we ever had. She was great and I will be recommending her to friends and family. More

Our experience with Ellie and MB of RVC has been nothing short of amazing. Ellie is the epitome of kindness and professionalism. We felt extremely supported by Ellie throughout the entire car buying process short of amazing. Ellie is the epitome of kindness and professionalism. We felt extremely supported by Ellie throughout the entire car buying processes and we are very thankful to her for her incredible service! Kudos to Ellie and the entire team in Rockville Centre! More

Effortless trade-in. Thanks to Bill Mehrkens at MBRVC. He took such good care of me. Couldn't be happier with the service. Love my new car! Thanks to Bill Mehrkens at MBRVC. He took such good care of me. Couldn't be happier with the service. Love my new car! More

Bill was an outstanding sales representative at Mercedes. After I had issues with my previous car, he went above and beyond to make sure I felt comfortable and confident in my new purchase. He was patient, a After I had issues with my previous car, he went above and beyond to make sure I felt comfortable and confident in my new purchase. He was patient, attentive, and truly cared about my safety every step of the way. I’m very grateful for his help and highly recommend working with him. More

We went in to just “look” and walked out with a car in less than an hour. Bill was the best! He never pressured anything, worked with our budget and made everything so easy. I’m already looking forward to less than an hour. Bill was the best! He never pressured anything, worked with our budget and made everything so easy. I’m already looking forward to going back once my lease is up. Thank you Bill, see you in three years! More

Let me be clear: the only reason this place gets 2 stars instead of 1 is because of Julian, who in my opinion is a good salesperson who did his best to help us. We came in seriously interested in purchas instead of 1 is because of Julian, who in my opinion is a good salesperson who did his best to help us. We came in seriously interested in purchasing one of the newer AMG models, but were told we could not test drive any of their AMGs due to concerns about depreciation from added mileage. That’s frankly absurd in my opinion - this is a dealership selling high-performance vehicles, not a museum. I might understand that logic for something like a Ferrari or Rolls-Royce, but a Mercedes? You’ve got to be kidding me. We made it clear that we would not purchase any vehicle without test driving it. Their response was that a test drive would only be allowed if we first sat down to discuss pricing. When I asked how that would somehow prevent “depreciation”, especially if we weren’t even planning to buy that specific AMG anyway, they couldn’t provide a coherent answer. It came across as a weak excuse to control the sales process rather than a legitimate policy. For comparison, the Mercedes dealership in Bayside, Queens had no issue allowing AMG test drives, so this is clearly not a brand-wide policy, but rather a specific policy of this location. We then asked to speak with a manager to better understand the reasoning. The manager literally came out but chose to ignore us after standing behind us for a few minutes. To me, this level of disregard for serious potential buyers is completely unacceptable. If this is how they treat customers before a sale, I can only imagine what happens afterward. I would strongly recommend taking your business elsewhere if you’re looking for a professional, transparent, and respectful car-buying experience. More