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Helms Bros., Inc.
Bayside, NY
2,300 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,300 reviews
April 26, 2026
I had a very positive experience with Anthony. He truly went above and beyond to make sure I received the best possible deal and followed through and every promise he made. Antony exceeded my expe He truly went above and beyond to make sure I received the best possible deal and followed through and every promise he made. Antony exceeded my expectations and make the entire process smooth and enjoyable. I am very happy with my new car. He made me feel like a special customer. I will definitely come back to Helms Bros. More
by NINEL.SHEM
Verified CustomerEmployees Worked With
Anthony Ferraro
April 25, 2026
I had a great experience purchasing my car from this dealership. Leonard was friendly, professional, and never made me feel pressured. He answered all my questions and made the whole process smooth and dealership. Leonard was friendly, professional, and never made me feel pressured. He answered all my questions and made the whole process smooth and straight forward. More
by MELESSAMILLERDENNIS
Employees Worked With
Leonard Mihailov
April 25, 2026
I had a great experience at this dealership from start to finish. Mike, my salesman, was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all my questions and finish. Mike, my salesman, was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all my questions and made sure I was comfortable with every step of the process. Suzanne, the general manager, was equally impressive. She was professional, transparent, and clearly committed to making sure everything went smoothly. It’s not often you see that level of involvement and customer care from management. Overall, the entire process was straightforward, honest, and stress-free. I’d definitely recommend this dealership to anyone looking for a car and a team that actually values their customers. More
by Stephen BMW
April 18, 2026
Special thanks to Hoover making the whole transaction easy and fast. Super for his services easy and fast. Super for his services More
by SIEYEUNKEE
April 17, 2026
Superb customer service all around. The showroom experience down to the delivery was just fine. The showroom experience down to the delivery was just fine. More
by LH1331
April 08, 2026
Helen brothers and Kathleen Baad have been amazing to me. Always nice, always professional and always make an effort to give me the best deal on my lease. Always nice, always professional and always make an effort to give me the best deal on my lease. More
by martinevoigt
Employees Worked With
April 08, 2026
Hands down, this is the best Mercedes-Benz dealership in New York. As a repeat customer I can attest that everyone—from the sales team to the service department—goes out of their way to make sure you’re hap New York. As a repeat customer I can attest that everyone—from the sales team to the service department—goes out of their way to make sure you’re happy and completely satisfied. The level of professionalism, attention to detail, and genuine care for customers really sets them apart. If you’re looking for a vehicle, I highly recommend going to Helms Bros and asking for Kathleen Baade. You wont regret it! She is knowledgeable, attentive, and truly committed to helping you find exactly what you need. You will not get a better sales rep then her! More
by cherelle.douglas
Employees Worked With
April 07, 2026
Michael and staff are excellent. I've been leasing vehicles from Helms for about 20 years and hope to continue for another 20 years . I've been leasing vehicles from Helms for about 20 years and hope to continue for another 20 years . More
by AMALATOS
April 06, 2026
Fast and highly professional! Were able to answer all my questions and accommodate my requests. I’m Very thankful to all Helms Brothers Team! Were able to answer all my questions and accommodate my requests. I’m Very thankful to all Helms Brothers Team! More
by Tatyana Rabinovich
Employees Worked With
Abdur Atiq
