Mercedes-Benz of Huntington

Outstanding experience. Transparent pricing, excellent/professional service and friendly people. Our salesperson Nicole was great as was the finance manager William. Never e Transparent pricing, excellent/professional service and friendly people. Our salesperson Nicole was great as was the finance manager William. Never ever thought we would select a Benz for our family vehicle, (not usually our brand zone), but a great price and the great team sealed the deal for us. Thank you MB Huntington. More

We selected Mercedes-Benz of Huntington based in part on its strong reputation and positive reviews, and until recently our experiences had been satisfactory. Unfortunately, a serious engine issue has chang its strong reputation and positive reviews, and until recently our experiences had been satisfactory. Unfortunately, a serious engine issue has changed that. Our 2019 A220 (88,000 miles) — properly maintained with all required services completed, many at this dealership — developed a significant M260 engine failure involving misfires and loss of performance. The vehicle remained at the dealership for approximately three weeks before we received meaningful clarity. We were initially told the issue might fall under an extended warranty covering the lower portion of the engine, but were later informed it involved the upper engine and would not be covered. We were provided only a verbal estimate of approximately $6,000 and no written diagnostic report. After retrieving the vehicle, we obtained an independent inspection from a Mercedes-specialized shop. That mechanic advised that the engine would require full replacement at a minimum cost of approximately $12,000. We formally escalated the matter to Mercedes-Benz USA (Case #20086728) via email and certified mail and also contacted dealership leadership directly. Despite confirmed receipt of our correspondence, we have received no substantive response from either MBUSA or the dealership. A major engine failure at 88,000 miles on a well-maintained vehicle is not what one expects from a premium brand. Customer loyalty is tested not during routine service visits, but when serious issues arise. We are simply seeking a fair and proportionate resolution. More

Just bought my 2nd E 350 from them and Brian Haney was my salesman. I have always been pleased with their service which has been excellent and responsive. I was especially pleased with Brian. He is terrif salesman. I have always been pleased with their service which has been excellent and responsive. I was especially pleased with Brian. He is terrific. Very easy to talk to and deal with, pays attention to what you say and want and is a delight to deal with. He is certainly NOT your typical cars salesperson. More

My husband and I had a great experience with Brian Haney at Mercedes Benz of Huntington. I would recommend him to anyone and everyone for their car buying needs always ! Go see Brian at MB Huntington!!! at Mercedes Benz of Huntington. I would recommend him to anyone and everyone for their car buying needs always ! Go see Brian at MB Huntington!!! More

The dealership is very nice and Bryan Haney as our sales person is amazing and very approachable. person is amazing and very approachable. More

Great experience and large inventory. We also appreciate the professionalism and knowledgeable team. Thank you We also appreciate the professionalism and knowledgeable team. Thank you More