788 Michigan Used Car Dealers

Worked with Mike and he is very knowledgeable, - Skotala

Worked with Mike and he is very knowledgeable, exceptionally great person to work with. Vehicle purchase process went through flawless with great experience

Great customer service was able to get into my new - slyke11

Great customer service was able to get into my new explorer quickly did all the paperwork work online. Thank you

The workers at this dealership are all very friendly and - RICK.RAPPUHN

The workers at this dealership are all very friendly and talk to the customer like a neighbor. Other Garber dealers in another town treat you as a number not like a customer.

Trustworthy and very accommodating. - rmacder

Trustworthy and very accommodating. Good at explaining the process and pricing. They was your vehicle too.

They (Jennifer) did make it right! - Catbits

They (Jennifer) did make it right! My vehicle was cleaned. I was unable to remove the bad review.

Was a super easy process getting a new vehicle. - nsawasky

Was a super easy process getting a new vehicle. Kasey went out of his way to help me get the vehicle I was looking at.

The Oil was changed but did not update on vehicle. - White

The Oil was changed but did not update on vehicle.. or change sticker on car

We have purchased three BMWs from this dealership and - Danean Moran

We have purchased three BMWs from this dealership and have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends and family.

Excellent service. - obnurse1957

Excellent service. Jimmy found me a lease within the price I wanted to pay. I would recommend this dealership and I have leased from other dealerships in the area. This is my second lease with this dealership but several with Jimmy. The process went smoothly.

The service was excellent, professional and timely. - Matthew Scott

The service was excellent, professional and timely. They provided updates and a very nice loaner for me.

No issues with the transaction of purchasing the 92 GMC - alex.pina35

No issues with the transaction of purchasing the 92 GMC Typhoon from GR Auto Gallery. All went smoothly.... I did ask if could obtain maintenance records for the vehicle from previous owners. I was told an attempt was made to obtain maintenance records with no reply from the previous owner of the vehicle. I really needed the maintenance history to see what had been fixed / replaced / fluid changes, ect. I asked for a copy of all pictures of the vehicle that was posted on your website which showed all angles (top, bottom, sides)... none were provided for my own file, but none were provided.... SO, the sale of vehicle was no problem, but small requests were not followed up with.

In person service good. - ram150037924

In person service good. Keeping me informed not so hot. Ordered seals for my car they told me they were on back order. 3 months later still no word on them Finally called and had them in 4 days. Had my car for over a week and had to call every other day to get an update.

The dealer was incredibly helpful and in selecting a car - Zakthe1andonly

The dealer was incredibly helpful and in selecting a car at a time when I needed a vehicle in a short time.

Great Dealership. - Jimmycaps14

Great Dealership. Easy Process. Jeff Baja is the best. Always goes extra and out of his way to make us feel like family

Fast, efficient, and cost friendly. - averyalana24

Fast, efficient, and cost friendly. The two gentlemen working on my vehicle performed as expected and in a timely manner.

Everyone was very kind, helpful, and considerate to my - peggy

Everyone was very kind, helpful, and considerate to my needs. It was a good experience overall, with both the service department and the lease agent.

We had an amazing experience. - lenzsherry

We had an amazing experience.!! I went initially without my husband and scheduled to meet with Patrick Curley. He is awesome ! He was attentive but not high pressure. He worked very hard at getting me the exact car I desired!! The buying process was exceptional. The best I have experienced. Easy, quick and no surprises. I could not be happier with my new Q5 and the entire experience !!!

Good service, friendly and upbeat. - Adreanne

Good service, friendly and upbeat. Worked well together. I was satisfied with the vehicle I purchased and the extra effort made to help.

Blatant False Advertising – Worst Car Buying Experience - chandra.vaddamani

Blatant False Advertising – Worst Car Buying Experience in Decades We found a used Mazda CX-5 listed at this dealership, advertised clearly as being equipped with Apple CarPlay/Android Auto. We went for a test drive, liked the car, and trusted the listing. My daughter tried checking the feature on-site, but it didn’t work. We figured maybe we just didn’t know how to operate it and assumed it would work once we got familiar with it. BIG MISTAKE. Turns out, the car did NOT have Apple CarPlay at all. Zero. It was falsely advertised, plain and simple. My daughter had to move states within a week of purchase, so we had no time to bring it back. We went to the Mazda dealership to get it installed – $550 out of pocket. Add in the cost for replacing bad brake fluid and it totaled nearly $900 in expenses within 3 days of buying the car. I went back to the dealership, showed them the listing, and directly asked them why they listed a feature that the vehicle didn’t have. I asked, “Isn’t this false advertising?” The response? A very calm, unapologetic “Yes, it is.” No attempt to fix it. No compensation. No ownership of their lie. Just an admission of guilt – and then a shrug. This was intentional deception. They knew what they were doing: slap on a feature list to make the car more attractive and hope the buyer doesn’t catch it until it’s too late. And they have the audacity to hide behind “we’re not responsible after the sale.” And then there was the financing nightmare. The finance guy tried to push a warranty down our throats, using scare tactics and saying “anything can go wrong” – the usual fear-mongering nonsense. When we resisted, he casually mentioned they make more money from repairs and service than from car sales. Think about that. This is an Alfa Romeo dealership basically admitting their real profit is from vehicles breaking down, not selling them. I've been driving since 1997. This was hands-down the worst experience I've ever had at a dealership. They lied outright, admitted it, and still did nothing. This was my daughter’s first car, and it was supposed to be a positive experience. Instead, it was a lesson in how shady and dishonest a dealership can be. I will NEVER return to this place, and I strongly advise anyone reading this to stay away. There are plenty of honest dealerships out there. This is not one of them.

I My truck started making an awful engine noise; I called - mandylynn57

I My truck started making an awful engine noise; I called a dealership in Cadillac to schedule an appointment to have my truck inspected; only to be told Classic has a clause in their extended warranty that you can’t take your vehicle to another shop within x amount of miles of Classic. After being hosed by the service department before when they charged me $100 for a brake inspection and told me it was normal for new brakes to grind but after taking it to the Cadillac dealership found I had put on the incorrect rotors which Classic would have seen if they actually did the inspection I paid them to do. So I truly did not want to have to deal with their dishonesty again but was forced to. I dropped my truck off to the dealership on 10/30 because it sounded like a tractor, service dept confirmed it was the dreaded 5.3 lifter failure. The extended warrant paid $5,300 for the lifters to be replaced. I picked my truck up on 12/15 and it was making the same noise it was when I dropped it off. I called the following day and they told me to bring it in; I left work to take it to the dealership and as I pulled in the parking lot I turned the power off to the radio so the mechanic could hear what I was hearing. He took it for a test drive, came in and told me he didn’t hear anything. I said “well let’s go outside and I’ll make sure you hear it.” We go out, I start the truck and the radio is BLARING! So he drove it for 5 minutes to listen to it with the radio blaring?!? After I aggressively turned the radio back off all of a sudden he could hear the noise. They had me schedule an appointment to drop my truck off on 12/29, I asked if it was okay for me to continue driving my truck with the noise it was making as I was told before by them that it was a good thing I brought it in when I did because it could have destroyed the camshaft. They said it was fine. After I got to work I decided to text before and after videos to the service advisor and advise that I would be taking my truck for a second opinion; then all of a sudden they were able to get my truck in the next day. They replaced a belt and the high pressure fuel pump and said it wasn’t making the noise anymore and I could pick it up. STILL MAKING THE SAME NOISE, I took it to 2 other mechanics and they BOTH said the noise I was hearing was in fact the lifters! So it seems as though they charged the warranty company but didn’t actually do the repair. I sold them the truck so I never have to deal with these crooks again, took a hit and had to pay additional money to the bank that was owed on the loan. Not surprisingly, they already have it listed for sale, so they didn’t even fix the known issue before they sell it to someone else. BUYER BEWARE!

Gabriel wss my salesman and he was so kind and a pleasure - rich692011

Gabriel wss my salesman and he was so kind and a pleasure to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would highly recommend this dealership. Everyone there were very professional and kind. Gabriel was so helpful , thank you so much for an excellent experience buying my car.

Terrible experience there, worst experience ever do not - hmweasel

Terrible experience there, worst experience ever do not go there, very shameful business and customer service

Bobby was the best sales guy! - melissa

Bobby was the best sales guy! Seriously, helped me with all my anxiety and making such a big purchase at such an uncertain time... He explained everything to me and made me feel like we grew up together ... Totally a legit guy and as a single female I trust him not to rip people off ... Go see Bobby

They were quick, friendly and accommodating. - Rentschlinda

They were quick, friendly and accommodating. When I had questions or concerns Jake was fast to answer them. Love this dealership.

This is our second car purchase with this dealer. - fergusonrosie

This is our second car purchase with this dealer. Staff is friendly and professional.will refer to family and friends

The service at this dealership is great. - youngbeas26

The service at this dealership is great. Very professional and polite. It's a good environment to be at

Haven't even had my vehicle for 90 days and the - Gail

Haven't even had my vehicle for 90 days and the transmission went out and they refuse to trade it out. But yet still want me to make a payment on something I can't even drive. Setting at shop expected to take up to a month to fix it. xxx am I suppose to do. Was my only means of transportation. Kids need to get to school n my daughter and I need to get to work... worse decision I've ever made

This is the third car we’ve bought with Zach, and every - JZickert

This is the third car we’ve bought with Zach, and every time he delivers the same thing: honest guidance, zero pressure, and a buying process that’s actually enjoyable. He listens first, acts in your best interest, and brings a level of care you just don’t find in the typical car-sales experience. If you want a truly different kind of process—one where your needs come first and you’re working with someone who genuinely cares about your happiness—look no further than Zach. He’s the real deal.

I leased a hybrid Wrangler/Rubicon 4xe . - caseybt65

I leased a hybrid Wrangler/Rubicon 4xe . I couldn’t decide whether to keep or lease another Jeep product, so I extended by 3 months to give me time to shop. Literally 2 weeks after the 3 year warranty, the hybrid battery goes. Less than 35,000 miles. Cost: $620. Unbelievable! Had I turned in the vehicle, it would have been there problem. Would not recommend the dealership or the vehicle. Get a Lexus!! .

I purchased a car two months ago and now the vehicle - Tamia Champion

I purchased a car two months ago and now the vehicle needs a new engine because the dealership lied about work that was supposedly done before the sale. Sales rep advised any issues “bring it right up to our shop and we’ll take care of you. Lies! They sold me a KIA without disclosing they don’t even service KIAs, then sent me to another location that offers no loaner vehicles and refuses to help. The vehicle had open recalls that were never completed, and the Carfax report provided was inaccurate. I am now paying out of pocket for repairs because nothing they claimed was done actually was. They even refused to reimburse me for a basic oil change that was promised and never completed. Now it’s always “I can’t help,” but there were no issues or limitations when they wanted my money. Now I am dealing with an ongoing battle with the warranty to fix all the major issues with the vehicle. This was a bogus car and a bogus deal. Everything about this experience felt deceptive. Sales reps involved were Jaden and Derrick. I would never recommend this dealership to anyone.