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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.7
272 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 272 reviews

June 09, 2026

They got my vehicle in immediately, diagnosed my problem, fixed my vehicle in less than 24 hours. Oh, and it didn't cost me my life for the repairs. More

by CJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Drew
June 09, 2026

Best service ever! Technician went above and beyond to explain and correct issues with my vehicle. More

by bosserdc
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jon Snow
June 05, 2026

I have been coming there for years to get my oil changed the service is getting worse each time I come in I had to tell the kid that change my he missed the oil filter on the top of the engine. More

by Janestls
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Oliver
June 03, 2026

Victor and Jordan were both super helpful and made our first experience purchasing a Brand New Vehicle comfortable and enjoyable. More

by D. Ransmeier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor, Jordan
June 03, 2026

Great team do great work and are very thurogh of their work! A great experience. More

by Boone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
River
June 02, 2026

Had warranty work completed on my 2015 Mustang GT. Efficient and timely. New backup camera works fine. More

by Rzinnecker52
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew(?)
May 21, 2026

I keep getting these and have responded every time. Please don’t send another one. More

by KC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
AJ
May 19, 2026

I highly recommend the LaFontaine dealership out of Grand rapids. They were able to work with me remotely from the UP with the selection of the vehicle, the purchase, and the delivery. What a great sales tea More

by janaevogg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt and Eric
May 15, 2026

KYLI was very friendly and helpful, Explained everything and also helped me set up my Lincoln app😊 More

by Remy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyli
May 13, 2026

Efficient with both mobile service and in person service. Just wish the website would be more clear in terms of what appointment schedules are available. Unfortunately you'll have to call to schedule an appo More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie, Devon
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