LaFontaine Ford of Lansing

Good work, as always over the past many years. Sorry to see the Veteran discount was terminated. Came home after the service to find a mailer offering a $20 discount, which was not applied t Sorry to see the Veteran discount was terminated. Came home after the service to find a mailer offering a $20 discount, which was not applied to my service invoice. More

Jenny Davis was very helpful. She my questions and did everything she could to get me in a new vehicle. She my questions and did everything she could to get me in a new vehicle. More

Excellent service you can count on. Not cheap, but worth the cost due to quality. Not cheap, but worth the cost due to quality. More

I brought my Ford edge in because the transmission was sputtering and jerking at lower speeds. I was told a new transmission was installed to correct the problem.The problem still exists and may even be sputtering and jerking at lower speeds. I was told a new transmission was installed to correct the problem.The problem still exists and may even be worse. If in fact a new transmission was installed it tells me two things. One Ford Motor has done nothing to the new transmissions to correct the problem and two how is it when the technician drove the car after the install didn't notice the problem was still there. More

Great service. Very professional, and competent work I do not understand why you require 15 words. Very professional, and competent work I do not understand why you require 15 words. More

Once we got home, we found out the radio is staticy and the calls get dropped and the horn does not work. This should have all been gone over and taking care of before we purchased it. And now we have to the calls get dropped and the horn does not work. This should have all been gone over and taking care of before we purchased it. And now we have to pay for the repairs ourselves. These should have been caught before we took the car home. The horn is a huge safety issue. The cloth on the inside was stained and had to go back for more detailing, before we could take the vehicle home and it still was not all gone. More

Ok, but hard to trust 100%. Took for an oil change and asked about looking at suspension. They said it was fine but 2 days later I find that my muffler had fallen. They didnt me Took for an oil change and asked about looking at suspension. They said it was fine but 2 days later I find that my muffler had fallen. They didnt me tiin anything about it. More

The entire team was very accommodating and easy to work with. Bought the vehicle online and they prepared it to our business specifications with ease. We loved the delivery option the most, that it did not with. Bought the vehicle online and they prepared it to our business specifications with ease. We loved the delivery option the most, that it did not take away from our working hours. I will not hesitate to use them for the next purchase. More

Tiffany Hoyt was amazing to work with. She was very patient with my daughter and me as we found the perfect car for her. She was very patient with my daughter and me as we found the perfect car for her. More

Cassie went above and beyond to make my new car purchase a very positive experience. I had special circumstances to complete the sale and she was very knowledgeable and helpful throughout the sale process. a very positive experience. I had special circumstances to complete the sale and she was very knowledgeable and helpful throughout the sale process. Very transparent and fair pricing. Highly recommended. More