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BMW of Ann Arbor
Ann Arbor, MI
380 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 380 reviews
July 17, 2026
I had a check engine light repeatedly come in. They got me in right away and found the problem was a simple reprogramming issue. Inland out at no cost other than the gas it took to take my car in. They got me in right away and found the problem was a simple reprogramming issue. Inland out at no cost other than the gas it took to take my car in. Service tech, Dustin, always treats me very well. More
by dw.woodshed
Employees Worked With
July 15, 2026
Neal is knowledgeable, professional and straightforward. I never feel like I'm being upsold on repairs and have never left the dealership after a repair and been unsatisfied. When shopping for a new car, I I never feel like I'm being upsold on repairs and have never left the dealership after a repair and been unsatisfied. When shopping for a new car, I considered another car manufacturer, but stuck with BMW and trusting my service writer and the service techs is a HUGE reason. More
by hollydelightful
July 15, 2026
It a new facility which I like and Dusty was a very good listener he needs a raise listener he needs a raise More
by Zena1443
Employees Worked With
July 13, 2026
Ray Borg is an excellent finance advisor for BMW of Ann Arbor. He has recently assisted us with our new BMW. We highly recommend Ray for assistance with any financial advice at BMW. LeeAnn and Gary Was Arbor. He has recently assisted us with our new BMW. We highly recommend Ray for assistance with any financial advice at BMW. LeeAnn and Gary Was More
by lwas
Employees Worked With
July 10, 2026
Everyone was great, from the sales person to the gentleman that helped with signing the paperwork. We had a long list of cars we wanted to look at. Most of which were on the lot which made everythin gentleman that helped with signing the paperwork. We had a long list of cars we wanted to look at. Most of which were on the lot which made everything super easy. Great people and a beautiful new car (X5). No complaints at all. I highly recommend BMW of Ann Arbor. More
by Melissaslagle
Employees Worked With
July 06, 2026
I showed up for my appointment that was made online for a recall for my vehicle but was told those appointments made online do not synch up with the actual dealerships schedule and the we might need to leave recall for my vehicle but was told those appointments made online do not synch up with the actual dealerships schedule and the we might need to leave our car overnight. I wasn’t happy about that but the service department made it right and got my car fixed and ready in about 2 hours. They made the situation right and were very friendly and kept me up to date on what was happening with the car. I appreciated it. More
by Ericacarlos
Employees Worked With
July 01, 2026
I took my car in for an oil change, and Shawn and Dusty were incredibly helpful and friendly. They were able to take my car earlier than my scheduled appointment and even offered me a drink while I waited. were incredibly helpful and friendly. They were able to take my car earlier than my scheduled appointment and even offered me a drink while I waited. When I picked up my car, they offered me a complimentary car wash and asked if there was anything else they could do for me. The service was quick, and I appreciated receiving a video beforehand explaining the work that was completed. More
by ahouston
June 25, 2026
Neal is a top notch professional who assisted me when my car had a drive train issue. He is always knowledgeable, courteous and a great communicator! car had a drive train issue. He is always knowledgeable, courteous and a great communicator! More
by DEVON
Employees Worked With
June 23, 2026
Neal was a huge help to me as I was traveling from Cincinnati and needed roadside assistance while in Michigan. He helped replace my damaged tire and get me back on the road right away! Cincinnati and needed roadside assistance while in Michigan. He helped replace my damaged tire and get me back on the road right away! More
by Jeff S.
Employees Worked With
