78 Maryland Chrysler Service Centers

Great shop. - Reviewer

Great shop. Great people. Awesome experience. They were quick to get in, completed the work in both a timely manner.

Ali Souley is my usual servicer and I always have great - Ishmaella68

Ali Souley is my usual servicer and I always have great customer service from him he’s patient, attentive, and helpful.

We have had several repairs done by AutoNation Collision - pbitom

We have had several repairs done by AutoNation Collision (formerly Frankel Collision) and have always been impressed with the results.

Very professional and delivered when promised. - Kevinpwynne

Very professional and delivered when promised. Great experience! I will highly recommend if someone asks me

I just love coming here. - cherylrcarlies

I just love coming here. I am able to choose my service rep and I always choose Devon. Devon knows me pretty well and it’s nice to have the same person provide my services each time.

My service advisor David was very attentive and addressed - Size6teen

My service advisor David was very attentive and addressed all of my concerns and answers all of my questions. David and the rest of your service team turned my vehicle around quicker than estimated. Thanks everyone.. See you all again for future service.

Anastasia was very communicative and under promised and - devin.brower34

Anastasia was very communicative and under promised and over delivered. Even though I wish prices were lower, she did help me find a 15% off coupon to help.

rec'd my free oil change and tire rotation and car wash . - atsameajp

rec'd my free oil change and tire rotation and car wash . I had recently washed and waxed my Jeep a few days earlier . When my wife returned I noticed white spots all over the car . I had to rinse and towel dry my Jeep to get it back to what it was before she took it in .They always make us aware of what services might be needed and I appreciate that but I take it for service locally as it's way more affordable .

Bought my 2023 jeep compass new from heritage in June, - EMTBREID

Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs.

Amazing! - nat82

Amazing! Best dealership around! Caroline is excellent and always goes above and beyond to make sure the customer is happy.

While traveling this past weekend , our lemon of a Dodge... - jmill

While traveling this past weekend , our lemon of a Dodge Magnum broke down on us again. This car has less than 10000 miles on it & has been in theshop many times. Our regular dealer was of no help to us in this matter, & since we were out of town Chrysler sent our Magnum to the Accident Garge to be fixed. While witing for the service I jokingly told one of the salesmen I would love to trade back to a PT Cruiser, but out regular dealer told us that would not be possible because of the amount we owed on the Magnum. Suffice it to say that 2hrs later we were driving away in a new PT , leaving a verytroublsome Magnum behind. The Accident Garage will be the dealer we go to next time we are looking for a new car. Joe & Liz Miller

Very Polite, very professional. In and out service! I am... - scrappyforlife

Very Polite, very professional. In and out service! I am definitely going to return and am living my Jeep!

Greg Weschler went the extra mile to review all the - Scott Tompkins

Greg Weschler went the extra mile to review all the service records for my Grand Cherokee to determine if the problem I was facing could be covered under warranty. As it turned out, I had similar issues about a year ago and Greg was able to get the work covered. He saved me a sizeable chunk of money. I appreciate his diligence. He's also easy to work with on scheduling appointments.

Whitney is the absolute best! - Jordanlau89

Whitney is the absolute best! Very detailed and makes the process so easy! She’s patient, listens and explains everything very effectively!

The service team is great. - RONALDHEYDT

The service team is great. Especially, Scott Rivenbark. The first time I went in for an issue he informed it was covered by an extended warranty I took out when I bought the Jeep in 2010 back when I lived in Virginia. I thought it had expired as a previous dealer did some brake work that should have been covered under the warranty and never mentioned it. They also did it wrong. Scott got it all straightened out. I have had several issues since fixed and Scott got many of them covered under the warranty. He is very professional and takes obvious pride in getting the job done properly with outstanding customer service. He is the reason I will continue to go there for any work that needs to be done.

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

Very. - Barry

Very. Curious. Quick turn around Time was able to set time where n I needed it

DO NOT SERVICE YOUR VEHICLE TATE! - YADIRA

DO NOT SERVICE YOUR VEHICLE TATE! They broke my truck & want me to pay March‘24

Purchased a used Jeep Wrangler for my daughter who is in - cdf

Purchased a used Jeep Wrangler for my daughter who is in college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was helpful in getting it fixed. Although it was frustrating because we needed to be without a car, the ongoing updates, excellent service and professionalism was very much appreciated. Brandon was also helpful in this process in providing professional service.

David Johnson is a wonderful Service Manager! - hpam

David Johnson is a wonderful Service Manager! He is always accommodating and explains details whenever repair or maintenance is needed. Dave and his team have kept my Liberty on the road and going strong for more than 202,000 miles. I drive the extra miles to Paola so Dave can continue to provide exceptional service. Thanks Dave, keep up the great work! I am confident in the service you provide at New Century DCJ in Paola, Kansas.

Best service at an auto dealer that I have ever experienced. - Michael

I purchased a used vehicle at Cook Volkswagen had 2 major issues that needed to be serviced. Took the car to Cook Dodge and they provided the best service that I have ever experienced. Kept in contact with me during the entire process. Gave me a loaner car to get back and forth to work. Al and his entire service department should be commended for doing excellent work.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Great improvements. - lala29

I was suggest having someone at the check in desk to greet people at all times, but otherwise the service has improved exponentially within the past few months. I did not wait long after signing in for service, my paperwork was processed quickly and my car was ready within two hours. I did receive a phone call to let me know my vehicle was ready for pick up. However, when I got there for some reason the young lady at the cashier window said she needed my paper before directing me to the check in area. That didn't seem right so I signed in to make sure I wasn't overlooked. One of the service techs directed me back to the cashier and then I let him know what I was told. My paperwork was available the entire time and this seems to be a common occurrence. I reviewed and signed my paperwork as usual. Then when I left the young lady ran after me because I was given the wrong paperwork. I did not catch her name but if this is normal for her I thought it was worth mentioning so it can be addressed. Otherwise, I had a GREAT experience.