Pohanka Chrysler Dodge Jeep Ram of Salisbury

CRITICAL SAFETY & REPAIR FAILURE AT POHANKA CDJR I paid $1,130.24 for AC repairs, but the service department completely failed to resolve the issue. Unbelievably, they finalized my paperwork and returned m $1,130.24 for AC repairs, but the service department completely failed to resolve the issue. Unbelievably, they finalized my paperwork and returned my vehicle to me with a dangerously leaking radiator noted on their internal tech notes, completely failing to verbally warn me of this critical safety hazard before I left. When I called to get this safety-related radiator replacement scheduled under my active warranty, Service Advisor Jennifer Boland yelled at me on the phone. Service Manager Jason then engaged in verbal intimidation and gaslighting over the phone. This hostile environment and the denial of safe transport have severely aggravated my pre-existing cardiac medical condition during a major heat wave. They are completely negligent regarding consumer safety and basic human decency. A formal complaint has been filed with the Maryland Attorney General's Consumer Protection Division, the MVA, and Stellantis Corporate Executive Leadership. Avoid this service department at all costs! More

Wade is by far the best car sales representative that I have ever dealt with.. he went way above and beyond to find a truck for me that far exceeded all expectations . I highly recommend that if you’re i have ever dealt with.. he went way above and beyond to find a truck for me that far exceeded all expectations . I highly recommend that if you’re in the market for a new or used vehicle simply go to Pohanka Chrysler Ram jeep in Salisbury. And go straight to wade . More

Wade did an amazing job keeping up with me and what I was looking for. Very friendly and courteous sales person. Process was quick and easy. looking for. Very friendly and courteous sales person. Process was quick and easy. More

Spent the time making us comfortable in our decision. LOVE my Hornet. Thanks four your support LOVE my Hornet. Thanks four your support More

Great buying experience with Wade as my salesperson. I will be purchasing from this deals hip again in the future. I will be purchasing from this deals hip again in the future. More

Wade is a very patient sales person. I really appreciate his expertise. He's the best. I really appreciate his expertise. He's the best. More

Pohanka CDJ is worth the 2hr 48min drive each way. Akwan mull 🏆🏆🏆🏆🏆 Thank you for blessing my family with happiness. We appreciate you. Jason Mock 🏅🏅🏅Thank you for introducing to Akwan. Akwan mull 🏆🏆🏆🏆🏆 Thank you for blessing my family with happiness. We appreciate you. Jason Mock 🏅🏅🏅Thank you for introducing to Akwan. More

The staff went above and beyond. I felt like I was in an impossible situation and when they offered me the deal of a lifetime that took care of my negative equity on my trade, I coul I felt like I was in an impossible situation and when they offered me the deal of a lifetime that took care of my negative equity on my trade, I couldn't pass it up. I left with a sweet car, a genuine smile, and deep appreciation for Pohanka CDJR and their sales team! More

Wade was amazing through out the entire experience and was even great for after the sale with all the questions! was even great for after the sale with all the questions! More

Wade Griffith made this transaction happen with ease can not thank him enough for going beyond the standard I would use him again in the future for any of my vehicle purchases keep up the great work that yo not thank him enough for going beyond the standard I would use him again in the future for any of my vehicle purchases keep up the great work that you do Wade and thank you again for everything More