1,283 Illinois Used Car Dealers

This is the best dealership on the strip! - Electric Bill

This is the best dealership on the strip! Abe is a salesman who cares and is honest Abe like our State President! He made wonderful the purchase of the best car we have ever owned the electric ID4. Mo handled the finance of seamlessly and fairly. Truly the coolest purchasing of a vehicle experience ever. Go there now and get your EV spaceship like vehicle now!

I had a disappointing experience at Friendly Honda in - Michelle

I had a disappointing experience at Friendly Honda in Springfield, IL. After a fuel injection recall repair, my dashboard lights started blinking uncontrollably just a few miles from the dealership. When I returned, multiple techs dismissed my concerns, insisting the issue wasn’t their fault. One even sarcastically asked, "Oh, are you a mechanic?" when I pointed out that the problem arose only after the repair. Instead of taking accountability, they claimed I would be responsible for fixing it. Their lack of professionalism and refusal to acknowledge their mistake were unacceptable. I will not return to this dealership.

Castle Kia was extremely helpful with my last purchase! - Edward Kandel

Castle Kia was extremely helpful with my last purchase! I was able to get a great deal on a new Forte from Jerry Spainer and Alex Connolly. Even though I didn’t want to go into the dealership initially because I was worried from past experiences, Andrea pushed me to come in because she said the managers would give me a better deal in the store, she was so right and I am glad I did! Eva & Andrea did a fantastic job with the walkround video they sent over as well! I got a fantastic value on my trade, especially since I brought it in rather than sending over photos as Tyler, the internet sales manager suggested! Thank you Eva, Andrea, and everyone at Castle for a great experience!  

Brian contacted me several times to see if I needed any - al

Brian contacted me several times to see if I needed any more information. Very good follow up.

Drove almost an hour away here to possibly trade in my - wroblewskki

Drove almost an hour away here to possibly trade in my lease early and to test drive a used car. There were a lot of issues with my lender that made the sales staff go through more hoops than they had to but they were persistent and went out of their way to get me in my car and at the price I was comfortable with. You don’t get this kinda of service anywhere. Tom Ibrahim & Adnan Hebibovic took my experience above and beyond my expectations. The only downside of my experience is that they denied my offer of buying them a drink. It is what it is I guess. Thanks again guys, you guys really were awesome!!

Just purchased a really nice 1999 Chevy Silverado with - dirkwalk

Just purchased a really nice 1999 Chevy Silverado with the 5.3L V8 and a 5-speed transmission from Pete Fotops at MGM classics. I’ve been looking for one with a manual transmission for a couple of years. I flew out from Arizona, finalized the payment & then drove it home. Everyone there at MGM Classics were very nice and Pete made it a very pleasant and easy to make the purchase. On the way home after about 300 mile of driving and not being able to get the Bluetooth working on the truck I determined that the Subwoofer behind the driver’s seat had been removed most likely by the original owner. The radio worked but no sound, I called Pete and told him the situation. After a couple of texts Pete went to bat for me and as a result sent me a check so I could purchase a new subwoofer for my Truck. Pete apologized for any inconvenience and made it right for me. So, kudos to Pete Fotops and MGM Classics, I feel they truly went out of their way to make sure I was a satisfied customer, which most definitely I am and would encourage anyone to purchase a car there. Also, wow they have a really nice inventory of cars there!! Thanks again Pete! Dirk Walk

Their service and supports are really good. - Nisarahamed Liyakkath Ali

Their service and supports are really good. Looking for the continuous support and service, thanks

Jeremiah was great! - joeymcgorty

Jeremiah was great! Go to him for your car needs and for no hassle dealing!

I own a 2018 Hyundai Tucson and have been taking it to - Luis

I own a 2018 Hyundai Tucson and have been taking it to Elgin Hyundai for service ever since I bought it brand new. Hyundai is the only brand of car I’ve ever owned since my first new car purchase in 2000. Part of the reason is because of the warranty, the reasonable price and the good service I have received over the last 24 years. My most recent experience is no exception. Starting in January of 2023, I was experiencing some issues with my powertrain… issues that are covered under warranty. During the time I first noticed the issues, I worked with one of the service representatives from Elgin Hyundai named Jorge Quevedo. No customer likes experiencing issues with their cars, much less a warranty issue near the expiration date of the warranty. However, over the last 20 months, Jorge assisted me through the process of rectifying the issue from beginning to end. The process was sometimes frustrating because rules are rules and protocols are protocols. However, Jorge was patient, honest with me and saw me through the entire period - even during my communications with Hyundai corporate office to get the work completed. I have never once felt alone, mal-informed, or rushed and it is because of service reps like Jorge that keep people like me loyal customers to brands that value good customer service, honesty and follow through. Kudos to Jorge, kudos to Hyundai for honoring their warranty, and thank you all for a pleasant customer experience for the last 24 years. My next new car will most definitely be - you guessed it - a Hyundai because of experiences like this.

Our recent buying experience was great! - KO12

Our recent buying experience was great! The Sales Manager, Marty, was knowledgeable, friendly and very patient with our many questions. Staff was was very knowledgeable and friendly. Would definitely recommend Napelton Mazda in Liberty to family and friends.

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Great deal on a 2004 Rav4 sold to me by Kateryna - Kevin Opperman

Great deal on a 2004 Rav4 sold to me by Kateryna Polishchuk. Answered all of my questions and was patient throughout the process. I looked at multiple vehicles over multiple weeks, asked for Kateryna each time, and while she was supportive and responsive, I never felt uncomfortable or pressured which is important to me. I really appreciate her help, and she'll be my first call the next time I need a used or new car.

Vira was very friendly and helpful - tough negotation - Anon

Vira was very friendly and helpful - tough negotation with sales manager to get what we felt was a fair offer - but was able to make something work on a bronco .

Thanks again for the quota enjoy best service is in the - smeza2

Thanks again for the quota enjoy best service is in the service dept on the first floor

Bring is the salesman to see for a new car or used car - rhx2

Bring is the salesman to see for a new car or used car good man.

I purchased a 2024 Forester today from the new sales - patreilly43

I purchased a 2024 Forester today from the new sales manager Wilson and Rick his sales rep. I can say, without hesitation, that Wilson the sales manager of 2 months, Rick, Juan and Kelly made the transaction an unbelievable new car purchase. I am 80 years old and have purchased only one other NEW car from a dealer. The last new car I purchased was a Subaru from another dealer. The experience was a pleasant one. But it did not compare to the experience satisfaction, price or value of today's purchase. I live 140 miles away. I stopped into the dealership to purchase a gallon of coolant for my wife's 2022 Forester. I mentioned to Wilson that I would have a 2024 Forester, but the dealer in my town offered me a ridiculously low trade-in on a new one. Wilson asked what I wanted for a trade-in value. He had a potential buyer from 140 miles away and did his best to make sure I bought a car. I walked in for a $32 gallon of coolant and walked out with a $40,000 new car. I'm not sure where the dealership found the new sales manager.....but they better hang on to him.

It is a pleasure to be served by Daniel Magana, he helped - Jordan

It is a pleasure to be served by Daniel Magana, he helped me with the purchase of my car and with required maintenance.

Once the dealership was aware of me being interested in - Jtbollinger

Once the dealership was aware of me being interested in the vehicle they reached out to set up an appointment and kept in contact with me through the entire experience. Very good customer service.

Rob Qualizza is my recommended guy to see for your next - Go Cubs Go 2019!

Rob Qualizza is my recommended guy to see for your next Jeep. The Berman Jeep team made my buying process perfect

Well they said that the car would be delivered to my - bigtexas5200

Well they said that the car would be delivered to my address and due to circumstances and calling at the right time I was blessed free of charge and delivery . 96 impala ss all black on black

Great experience. - Jkrause

Great experience. Very easy and straightforward purchase transaction. They were easy to work with and honest with paperwork unlike most dealers!

I was happy with my purchase. - ENADNASSAN1

I was happy with my purchase. If you're looking for luxury vehicles and exceptional customer service, I highly recommend MCC!

Thanks you Serra Champaign for always servicing my - Felicia

Thanks you Serra Champaign for always servicing my vehicle and making it an easy experience.

First time car buying experience was great with Niko and - Jtemenak

First time car buying experience was great with Niko and Greg. Very upfront with add ons and pricing, incentives, and promotions. Overall incredibly smooth process and didn’t resemble anything close to some of the nightmarish car buying experiences I’ve heard about from other people.

Outstanding service from the moment I inquired about the - jordan.mccreery

Outstanding service from the moment I inquired about the used vehicle to my test drive, sales process & quick financing. You won’t find a better dealership!

The worst experience ever! - nancyfinn33

The worst experience ever! got the run around had to go back 3 times. Already purchased car but they never did inspection. Got my own inspection but I was told by Benjamin Alvarez I had to get it done there. Ben quote "10/15 minutes tops and will reimburse my gas". Crock of crap. 1 1/2 hr. No gas $ plus receipt from mc Donald's in my car while they were supposedly doing inspection. Never got paper work regarding what they inspected. NEVER GO TO Honda city. They are full of lies . They suck

Absolutely outstanding dealership, ask for Heather she is - brians

Absolutely outstanding dealership, ask for Heather she is master of her craft as a sales associate if you like to be lied to straight to your face and if you question it she cry's wolf like your harassing her , said she mailed 2nd set of keys to the vehicle we purchased on the 31st it's now the 11th and still no keys when questioned the only response she would give is,,I don't know what to tell you and never call me back,

when buying a used car you have to be a realist and - mrbeeefy46

when buying a used car you have to be a realist and understand the car is not going to be perfect, there were a couple of issues with the car that were addressed while i was doing paperwork and corrected, was technically in and out in less then a couple of hours, all the employees were nice and never pushy, would buy from there again

Thanks to Larry from sales for a great buying experience - heritageofficeproducts

Thanks to Larry from sales for a great buying experience on the vehicle that my bank would help me out in getting into. Thanks a million for everything.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.