31 Illinois Mazda Dealers

Dan and Michelle did a great job making sure my new X3 - Bill Miller

Dan and Michelle did a great job making sure my new X3 M50 was ready for me when I arrived. The detail guys did a great job on the CilaJet ceramic coating, and the finance process was very quick. Thanks for all you did!

Thanks to Bob for being patient with me while I decided - sims.kimberly

Thanks to Bob for being patient with me while I decided which vehicle would be the perfect match for me. I didn't feel pressured or rushed and drove away with the 2025 Mazda CX-5. I feel comfortable with my decision. Thanks to the team at Wilkins Mazda.

Frank is absolutely the only person my family will - Boss lady

Frank is absolutely the only person my family will purchase a car from. Outgoing friendly and caring. Treats us as if we are his own family.

Excellent dealership really liked my sales person. - Dmint003

Excellent dealership really liked my sales person. He was excellent certainly will be a regular customer here only good things to say.

Have worked with Nicholas Rice, Service Adviser for - JS

Have worked with Nicholas Rice, Service Adviser for several years. Easy to work with, professional, keeps me apprised of the work as it's being done. I can't speak highly enough about how awesome the Service Department is and especially Nick's assistance and advice. Confident I'm in good hands when I take the vehicle there for service.

Without question the best car buying experience of my - Gg612

Without question the best car buying experience of my life. Highly recommend the Biggers team. Very transparent and had zero buyers remorse, which is unheard of for me.

Had a wonderful transaction with Brian McGee a Key Auto - tim.hernandez22

Had a wonderful transaction with Brian McGee a Key Auto with the purchase of my new truck. He provided detailed information on the two different trucks to help make my decision the right one. He listened to my needs and delivered. Highly recommend him and his service. Dave Masterson was awesome too!!

Excellent job of removing a dent, can't even see it now! - jaheck

Excellent job of removing a dent, can't even see it now! Customer service is fantastic!

I’ve recently switched to Castle Mazda for my service, - RyenSmorz

I’ve recently switched to Castle Mazda for my service, and have received excellent service each time.

A few weeks ago I was having trouble with a key fob to my - ken73m

A few weeks ago I was having trouble with a key fob to my Mazda CX5. I went to Orland Park Service and the problem was resolved by Ruben( I don't see his photo here I am not able to attached the review to him). He is always professional and courteous but I wanted to note that he went out of his way to help.

I had a really good experience with this dealership, they - asamoahc103

I had a really good experience with this dealership, they were honest, transparent, and gave me a good deal.

I was nervous about shopping here after dealing with high - Kayti

I was nervous about shopping here after dealing with high pressure sales tactics that had me just walk about of Napelton Honda, but my experience here yesterday was amazing! This place is run completely different. From front desk to sales to finance- all three of these guys were all around were just fantastic. The salesman Issac did not try to upsell me out of my budget at ALL made the day pretty fun! I am absolutely in love with the Mazda CX-5 I bought, and the price I paid.

Just purchased a 2025 CX-5 from Keri Thierer at Scherer - SPSRT

Just purchased a 2025 CX-5 from Keri Thierer at Scherer Mazda. We have purchased a LOT of Mazdas over the years, and have dealt with both excellent and (frankly) pathetic attitudes towards customers from the various Mazda dealers we've worked with. This operation is TOP NOTCH. Keri is an excellent sales consultant, and that excellent customer services goes all the way up the ladder to their upper management (hello again Jimmy!). We've seen good and bad over the years, and you're one of the best!

We had a great experience buying our car here. - Adrian.solis

We had a great experience buying our car here. Rene Quiñones was very knowledgeable and helpful. We ended up leaving that same day with a new car.

Victor was very helpful with trading in my car and - harris.isabelle23

Victor was very helpful with trading in my car and finding something that I love!

Excellent! - bboehler

Excellent! It all started with interest in a used Mustang Mach E and it ended with a new Mach E, a free home charger with installation, and a lower payment then originally thought. My interest in the used Mach E started with fantastic communication via text messages and even though Taylor wasn't at work that day she still answered my texts had me come in and test drive a new one. This is when we met Jesse. Jesse will sell you a car but won't push you to do it. He gives you options and walks with you through the process. The entire Vogler team is friendly, dedicated, and courteous making it a great place to do business. Thanks for everything!

Our sales associate, Denise, is professional and was able - TLC

Our sales associate, Denise, is professional and was able to answer all our questions about the vehicle we were interested in, and ended up purchasing. After the purchase paperwork was finalized, Denise took time to review all the features and answer any remaining questions we had.

We had a very good experience with Eric Fragassi in - Claudia

We had a very good experience with Eric Fragassi in buying at Autobarn in Evanston

Called service September 4th service never answered, - 1michaelhunting

Called service September 4th service never answered, Front desk picked up and said she would have them call me back. (NO Show) Called September 5th service never answered again. Said we will call you back. (NO Show). I will drive an hour before I call them back.

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

We arrived early for our first service on our new, also - Mazdageezer

We arrived early for our first service on our new, also our first, Mazda. We were taken right in & the work was done, the car washed & we were on our way barely finished with our complementary coffee & cookies. We have fresh oil & rotated tires. Good for another six months of happy motoring.

I recently purchased new CX-5 Mazda . - Urszula

I recently purchased new CX-5 Mazda . You brace yourself going into a car dealer. Prepare mentally for the oncoming " pushy salesman". And then....they don't come. Instead, you get friendly people who don't try to "push"anything on you. They're helpful. They're listen. They're accommodating. This was our experience with Oscar Rodriguez. Oscar was very forthcoming and patient. He provided 5 star service at every step. I highly recommend this dealership.

Unbelievably, I'm going to report a great outcome after a - H20

Unbelievably, I'm going to report a great outcome after a disaster of a start. I purchased a Certified Pre-Owned 2019 CX-5 DIESEL from Jon Ballas on 02/12/2024. 36 hours later, the check engine light came on. What followed was a nearly 3 month journey that took 3-4 trips through the service department, all the while never truly figuring out what the issue was (something to do w/ the emissions system). All the while, the two service front desk employees Tory and Cory were great, always providing a loaner (I live 90 minutes away). I lived in loaners more than I did my own vehicle. After what all thought was the final repair, less than 40 minutes after I picked the diesel Mazda up (mind you, this is the only diesel Auffenberg Mazda had encountered before), the check engine light was on once again. I called Jon and said I was done. I needed out of the diesel. After several days, Jon had me in a brand new Mazda, no diesel, and I am extremely pleased. The way the service representatives handled the situation throughout the 2.5 month ordeal, how they handled my frustrations, and their own as they were trying everything they could to figure out the car's issues, was nothing short of amazing. This situation was awful; however, because they worked hard w/ me and among themselves to make everything right, I have nothing but appreciation and gratitude for Jon, Tory, and Cory.

My experience with Libertyville Mazda following the - Brenda

My experience with Libertyville Mazda following the purchase of a new vehicle in December 2024 has been profoundly negative and indicative of serious operational shortcomings. Firstly, the Business Manager, Gabriel, failed to provide me with a complete set of contractual documents at the time of purchase. Secondly, I was pressured by Gabriel to purchase additional coverage. I promptly requested the cancellation within one week and received assurances that the necessary paperwork would be processed. However, after three months, I contacted Mazda Finance and the insurance provider and they confirmed that Libertyville Mazda never submitted the cancellation request. This failure to fulfill a basic administrative obligation is deeply troubling. The lack of accountability and the dealership's continued silence regarding the reason for this oversight are unacceptable. To date, no explanation has been offered. Based on these experiences, I cannot recommend Libertyville Mazda as a reputable dealership. I strongly advise prospective buyers to exercise extreme caution, particularly regarding any additional coverage offered by the finance department.

Rotating tires - part of clear coat came off. No help. - Lee

After contacting Service several times including pictures and telling me that they would call me back, they didn't. Also, there was oil on the manifold after changing oil.

This was a very smooth and pleasant experience. - Happy Mazda Owner

This was a very smooth and pleasant experience. While other dealerships are charging ridiculous premiums for new cars, they were very fair and didn't push profit boosters like paint and fabric protection! I would buy from Lisa and Mike again anyday!

I had a great experience with the salesman being willing - syrus64209

I had a great experience with the salesman being willing to video chat with me and fully look over the car. He was quick to respond and get me answers to my questions. Also managed to pull off having my car delivered fast as possible.